“It is always nice to receive service from someone who knows what they are doing and do it with a smile and positive attitude. I congratulate Alison on her professionalism and her know how about the products in the store. She was a great help. Good communication and very knowledgeable. Thank you”
“Elshad is amazing!! He is VERY talented and knowledgeable and beyond that he is very honest. I went to Elshad today as my touch screen for my iphone X was not responsive. He first tried to fix it without changing the screen. He then gave me a very competitive price and he gave me a one year warranty. He was so good that I wanted to give him a little more than he had quoted me but he refused to take it as he said if he wanted more money he would tell me that other things were wrong. He is a good man. Go see him if you need your phone fixed. Thanks Elshad!!!”
“The customer service was excellent. Helped me pick out everything I needed for my phone. Great prices. He also put the screen protector on for me without and air bubbles!”
“EXCELLENT AND VERY ATTENTIVE SERVICES, I BOUGHT MY NEW PHONE AT A GREAT PRICE! I HIGHLY RECOMMEND IT TO EVERYONE. IN ADDITION, THIS STORE OFFER OTHER SERVICES SUCH AS BILLS PAYMENT AND INTERNATIONAL SHIPPING! THE BEST PHONE STORE IN THE MALBORO MA REGION”
“I had a 5-star experience getting my screen protector replaced by Amin. He did an excellent job on the spot and even spotted a defect in one of the screen protectors and ensured I got a proper one. Thanks and would recommend for the same service.”
“The Verizon store in Westborough has excellent customer service, I had the pleasure of working with Callie this afternoon, I had a great experience, she is highly skilled, efficient , knowledgeable while also being very friendly. Moving from a different carrier was stressful (due to the previous carrier difficult customer service), but I was in good hands in the Westborough Verizon store and I am delighted with my new carrier, new phone and new iPad!”
“My husband and I were helped by the new store manager Ana! She was awesome! Super helpful and a great multitasker. She definitely has the best interest in her clients. She was able to answer our questions and even help us out with more!”
“Tyler at the Northboro, MA AT&T store is extremely professional, knowledgeable, and helpful. He was also very patient with my son when helping to teach him how to use his new phone. This was my first visit to this location and the customer service was top notch compared to other locations. I will be returning to this store for any future needs.”
“On 7/15/24 I brought my iPad into the Verizon Store on Technology Dr. in Hudson MA. Three days prior my iPad had lost its cellular connection. I had the good fortune of having Michael assist me. He spent quite a bit of time trying to resolve the problem on his own, with assistance from another employee and with tech support over the phone. Additionally he was able to help other customers while working on my issue. We were getting to the point that I was going to have to go to the Apple Store and determine if it was a hardware vs a network issue. One last attempt and success was achieved! He could have thrown up his hands at any point but didn’t. Verizon is lucky to have Michael (sorry I don’t remember his last name) as an employee. When it’s time to upgrade I will definitely return to this Verizon store. Thank you Michael and thank you Verizon,”