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“Kathleen was very helpful tonight when my daughter got locked out of her phone and we needed a reboot. She also reviewed our account status and made some suggestions that improved our service while saving us money. And all this with a friendly smile - thanks again for the great service!”
“Excellent product knowledge. Extremely capable on an iPhone. Talks to you not at you. Does not talk over your head. Pleasant conversationalist. Head and shoulders over the atypical moron you tend to run into. Don’t let this one get away!!!!??”
“I went to this store after not finding an acceptable option for phone upgrade on website. Ali reviewed my situation and identified an approach that worked best for me.
Ali was considerate, knowledgeable, and very customer-focused. I'd recommend him anytime.”
“If you need anything for your business or personal make sure you stop in and visit Atiya. She gave me the best experience I have ever had in a cellular store. She was super professional and extremely helpful. She was even able to save me money on my bill. If you need anything Verizon get your butt down to this store and see Atiya. Awesome customer service!!!!”
“Excellent experience with T-Mobile in Ashland. Nik and Ash spent hours with us helping us to decide what phone to buy, finding us the best deal (by far! One phone was free!), moving our info from our old phone to the new phone, etc. They were totally honest - telling us the truth about what would work and what wouldn't - to our benefit only, not necessarily to theirs or T-Mobile's. Highly recommend!”
“Great customer service the gentleman who works the office was great helped me get my service running again after a truck knocked the wire off the pole. Within 24 hrs had my back up and running and the internet service is awesome powers all my devices flawlessly”
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“It is always nice to receive service from someone who knows what they are doing and do it with a smile and positive attitude. I congratulate Alison on her professionalism and her know how about the products in the store. She was a great help. Good communication and very knowledgeable. Thank you”