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March 2024 by Orlando Ribeiro-Rodriguez
Great and easy service
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October 2023 by Abe Kankot
If there was a negative number I would put give it. There are not enough pages to list all the problems with them missing $10k+ is refunds. My only advice to others is avoid HR Block esp. TaxPro services. Many of them are incompetent and the few who are good go away on furlough. And then you get bounced around every office in the state for someone help correct their $10k+ mistakes. If I count the hours I've spent with these guys on calls, in-person meetings with "TaxPro" and driving to their offices...it's just not worth.
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April 2023 by Leisu S.
I lost $15,800 due to them. You heard that right almost 16 grand. WHY? because I had cashed in my 401k (84k) and they didn't fill it out correctly... so I didn't file... I ended up PAYING $600 because the IRS thought I did owe so when I had a tax accountant do all my past years. Turns out I was owed money instead. I filed a year too late (because they told me I didn't owe anything so I didn't file at all).... when i did file I was one year too late to get my money. All because they said I had NO return coming so I listened and didn't file. THEY DO NOT KNOW HOW TO DO TAXES HERE... DO NOT GO.
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March 2023 by Myrna Bento
Michael V. was very professional and knowledgeable. He did an analysis and recommendations for my next tax year .
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February 2023 by Cynthia Harrington
Michael was quick, professional and knowledgable.
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January 2023 by Andy Kelly
I am a long time Milford Block customer (28yrs), I recommend H&R Block all day long. The Hudson office experience was the worst ever, under staffed and not managed very well. 1st appointment, I arrived only to find the tax pro I was supposed to meet with had gone home and nobody let me know. I left my tax papers (first time ever doing that) I returned a few days later for my rescheduled visit only to be told they are drop off only..again no call to let me know. I took my papers back to go find another place to do my taxes
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December 2022 by Matthew Davis
Michael Vere is unprofessional and sloppy. I requested an in-person meeting for 2021 filing year; when I get to the office I'm told they are only accepting drop-offs. He proceeds to file my return noting that I had cashed out a retirement fund...at age 30; which obviously shows me owing the IRS. After I noticed the mistake and brought it to his attention (which warranted an in-person appointment), he re-files an amended return. I'm told I'll receive a credit for having to come in for an office appointment which is somehow cheaper than my previous drop-off appointment. I've yet to receive that credit.It then took me +8 months and multiple calls to both the office and the IRS to find out where my refund was. All the while, the office is telling me, "the IRS has a huge backlog, just be patient, it could take a while". According to the IRS, my refund had been mailed to a previous address; even though H&R Block had my correct address AND my direct deposit information on file. Since Sonal Asthana and Nancy Goedecke have left, this office has dropped in quality and service.
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December 2022 by Crissy Holleman
Simple return - I have 0 dependents and I rent. For convenience (HA) I figured it might be easier to have HRB do my taxes. I had 3 W2's (side job and I changed my FT job in March).They misplaced or lost one of the W2's and under reported my income. I didn't know until receiving a letter from the state. When I made my appointment to have HRB correct their mistake, the accountant did not show. He didn't call to cancel. He just didn't show.Being an urgent issue, as now I was on the IRS radar, the assistant tried to help me. At the end of the visit, they tried to charge me. Eventually, they heard my grievance about paying for their mistake, but I did have to take time and energy to argue with them. I am VERY UNsatisfied with this experience.
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September 2022 by Crissy Joy
Bill was great. I appreciated being able to do this on a Sunday. Great experience.
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September 2022 by Ron Prendergast
Fast and accurate.
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May 2022 by Nelson Pérez
I made an appointment for today at 10:00 am. I arrived at 9:40 am and waited until 11:20 am. The lady at the front desk was very nice, she got all my information and kept apologizing for the wait time. A second woman, who I assume was going to do my taxes, stated that the system was down. However, while I was waiting I could hear her attending another client. Unfortunately, the wait time was to long for an appointment that was made about a week ago and I had to leave.
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May 2022 by Andy Deb
I am a long time Milford Block customer (28yrs), I recommend H&R Block all day long. The Hudson office experience was the worst ever, under staffed and not managed very well. 1st appointment, I arrived only to find the tax pro I was supposed to meet with had gone home and nobody let me know. I left my tax papers (first time ever doing that) I returned a few days later for my rescheduled visit only to be told they are drop off only..again no call to let me know. I took my papers back to go find another place to do my taxes
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April 2022 by Crissy Cluff
Bill was great. I appreciated being able to do this on a Sunday. Great experience.
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March 2022 by Garrett Pelko
Mike Vere is unprofessional, misses or skips scheduled appointments, does not call or follow up when he says he will. Could not be more disgusted in the support
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March 2022 by Suzanne Gainer
My tax preparer was knowledgable, friendly, and patient.