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April 2024 by Yael London
We had multiple replacements of double pane glass doors on our sunporch that had never been replaced since the house was built in the 50s and the doors were fogged up. Not only did they do a beautiful job with the glass but they made some repairs in some of the door handles that were above and beyond the job they were set to do. I wasn’t home, but according to my husband, they also did an amazing job with cleanup, as outside the doors there were some muddy areas. We had done some comparison pricing and the price was good compared to others, but the service was above and beyond. I highly recommend this company.
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March 2024 by Pat Mallon
Worst customer service I have ever received.Mid December 2023, I talked to them about getting a couple of pieces of glass made (table top, RV). I brought samples in, and they made templates. They told me they couldn't do it there and had to send them out. Long story short, 2 months and 4 or 5 phone calls later, I haven't been able to get an answer on whether they are even doing anything with it. A simple "Yes, we can do it" or "No, we can't." Is that so hard? Excuses like "The person you talked to is out sick. We will have them call you tomorrow." or "I'll look into it and get back to you." They never did.Update: It is now late March 2024, and although the owner said they would call me, they haven't.My conclusion is that their vendor's price was so high that they couldn't mark the price up enough to make a good enough profit for them. I guess you can forget serving the public interest with these people.
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November 2023 by Roger Caissie
Great Service ! They did a great job on my windshield . Shop small, Shop local !
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January 2023 by Samuel Haddad
The team replaced my octagonal window over my staircase. I was having condensation problems with the original presumably single pane window. They did a great job, and I no longer appear to have the same issue. The team was very professional and extremely easy to work with. They came out and measured, ordered the window and installed. When the weather was not cooperating, they were prompt to reschedule and always clear with communication. In this day and age it's often hard to find service providers who do great work let alone those who do great work couples with great communication and service. I would definitely recommend!
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December 2022 by Kristin S
BUYER BEWARE! We were taken advantage of and lost $16k. We bought a house in 2020 and inquired this summer 2022 with County Glass as to whether to replace the windows or simply replace the glass inserts. The Rep **** stated that wood windows in MA last ***** yrs and that we could replace glass inserts to save some money. He also informed us that we did NOT have Low-E glass to help protect from the sun. We placed the order for 27 windows. A neighbor informed me that wood windows only last ***** yrs in MA. I reached out via e-mail and phone less than 2 wks later and tried to cancel the order or see what could be done since we were misinformed, and my windows are 22 y/o. I was told that our special order of 27 window inserts was completed and ready to be shipped. That week, the owner *** replaced a large broken window and we learned from him that we DID have Low-E windows!! I told him that his Rep **** informed me differently and that was the only reason we were replacing the first floor windows!!! *** responded that \
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September 2022 by Joe Dennehy
Love our new shower door! In home sales visit by Tim was informative and detailed. Quote came shortly after with the different options that we discussed. We chose the thicker 3/8” glass which I would highly recommend over the 1/4” glass. Installation by Carlos was superb! Very happy with our decision to choose Country Glass!
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September 2022 by Jeanne Trespicio
Replaced glass in a sliding glass door.Smooth as silk....perfect. Scott was perfectly professional and pleasant!
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August 2022 by MK M
After 2+ years of renovating my home, I believe I have worked with just about every type of contractor there is. Country glass was one of the easiest, most communicative companies I have ever worked with! Every question was answered and their process was very efficient. I called for an appointment to get a quote on a custom shower door. The owner, Tim was at my house the next day to take measurements and give a recommendation on what they thought would be best.They gave me 4 separate options for the shower door & fixtures and then told me it would be ~6 weeks until it was available and installed. They just finished up the installation yesterday (2 weeks ahead of schedule).They also had multiple options for textured glass for the cabinet doors in my kitchen. Again, a seamless ordering and installation process and finished a month ahead of schedule.Their installation crew was on time, neat, and very respectful. They also made sure I was aware of everything they were doing and went over the list of “shower door aftercare” when they were finished with the installation. I will never use another glass company in this area. Country Glass is amazing!
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August 2022 by Kristen McDonough
Very responsive, friendly and professional! Hired Country Glass to fix glass in a window that cracked, highly recommend.
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July 2022 by Brad G.
Responsive and professionally responsible. The quality of their work is top notch. I recommend them for you glass work.
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June 2022 by Robert Bureau
Big shoutout to Mike from Country Glass of Hudson. Fixed our bedroom window today. Was on time, professional, knowledgeable and efficient. Was also a super guy to talk with. Highly recommended.
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June 2022 by N M.
i used Country Glass once again (first time was back in 2018) to replace a defective glass in a Harvey casement window. Once again, i was very pleased with the service. Right from their phone rep (Joanne) to the service personnel who came to my place (Mike, Shaun), they were professional and at the same time, very very personable.
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March 2022 by Tina Spadafore
Had Carlos and Adam install a shower enclosure in Dec 2020, everything went smoothly and then I had Mike and Adam install mirrors in my gym, again everything went smoothly. Recently my shower door was rubbing and they sent Scott over to make some adjustments, all very professional and a very positive experience. Thank you Tim
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September 2021 by jay shea
I wish I could give Country Glass 6 stars. Accidents can happen on any job but it takes a great company to own an issue and provide a resolution. Thank you! True professionals.
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April 2021 by kathy dinner
Great experience with Country Glass. Had a new exterior door and storm door installed. Carlos did a great job. Very professional and polite. Also very knowledgeable with the items he was installing. Left the work area neat and clean too !!