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September 2024 by Bob Zompa
Professional treatment and great service.
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August 2024 by Benjamin Whitham
The mechanics did an excellent job with the repairs. I really appreciated the amount of communication from the service department via texts & phone calls. Thank you for taking such good care of my Jeep!
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August 2024 by Lynn Sallee
Thanks Josh for an easy and hassle free annual service event.
Lynn
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August 2024 by Gabrielle OConnor
went in for service, got a great offer on my used charger from Josh and am leaving with a brand new charger! he was super nice, knowledgeable and made my experience so easy! :)
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August 2024 by Rob Mattos
I recently purchased a used car from Colonial Dodge Chrysler Jeep Ram in Hudson, MA. I live on the other side of the country from Colonial Dodge, so experiencing reliable, fast, and accurate communication, honest information, and ongoing updates were critical for me. Michael Sparks and Kirk Schroll in sales came through with flying colors. I had the car shipped across country, and Kirk handled the coordination with the car carrier company to be sure my car was on its way. Shamus in finance took care of the financial details, and Julia in administration provided delightful front-line customer service. I can highly recommend Colonial Dodge. Give Kirk Schroll or Michael Sparks in sales a call if you need a car -- they will not let you down.
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August 2024 by Trevor J
Soo... I bought a new Grand Cherokee Trailhawk 4xe. Unfortunately, there were several issues with it that were on the manufacturer's end. Nothing major, but a real pain in the butt. This is the 3rd Jeep in 4 years that we have purchased from the dealership and I could not be more impressed with how the GM (Michael) handled things. He was understanding, empathetic and professional throughout the entire process and really took great care of me and did all the he could to get the problems resolved. Based on how he handled things, we will be customers for life. Thank you Michael!!!
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August 2024 by Jacob Dubois
I recently had the pleasure of working with Brandon Clegg at Colonial Jeep, and I can’t say enough good things about my experience. From start to finish, Brandon demonstrated exceptional professionalism, expertise, and a genuine passion for his work.
Brandon's approach was both friendly and informative, making the entire car-buying process smooth and enjoyable. He took the time to understand my needs and preferences, offering valuable insights without any pressure. His extensive knowledge of the vehicles on the lot, combined with his clear communication, made it easy for me to make an informed decision.
What truly stood out was Brandon's dedication to customer satisfaction. He went above and beyond to ensure that I felt comfortable and confident with my purchase. His follow-up after the sale was also a testament to his commitment to providing outstanding service.
If you're in the market for a new vehicle, I highly recommend reaching out to Brandon Clegg at Colonial Jeep. His expertise and customer-focused approach will make your experience truly exceptional.
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August 2024 by Ileana A. Hernandez
Great customer service and very easy to work with. They really treat you like family rather than just a sale.
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August 2024 by Brandon Clegg
Great prices, great selection, wonderful staff!
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August 2024 by John Wight
Brandon was great to work with!
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August 2024 by Joslyn Dewys
Great place! Brandon clegg is excellent to work with.
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August 2024 by Kendra Adams
Edit: 1.5 months later we still never heard back from here regarding the brakes that were back ordered. Things they allegedly fixed and were paid to take care of months ago are now turning up to be issues again.
Very unhappy with the service department. I’ve brought our car here several times over the past three years for service. I made an appointment ~3 weeks in advance for new brakes and when we brought it to be serviced I was informed after they had the car for a day that they were missing the parts for the rear brakes. We paid for the work that was completed on the front brakes and left with the car and an appointment for a week later when the parts would be in stock. Now, a week later, the parts are still not in stock and it’s been a month since this appointment has been on the books. I am now trying to hunt down the parts myself and am not getting great communication from the service or parts departments here. I called the Jeep dealership in the next town over to see if they would be able to help.
Unfortunately, they do not have the part either but said if they had a week’s notice this would’ve all been done and figured out on their end.
I’m overall frustrated and disappointed in the lack of communication and initiative from here and will be going elsewhere from now on.
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August 2024 by Jerry Strandberg
I was treated with kind and professional service. Thank you all!
Bama rocks!
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August 2024 by Al Tambolleo
Service has gone way downhill the last couple years. I was quoted $900 to repair one break assembly. $ 120 part.
I was quoted $500 to replace a broken ABS sensor. $40 part.
I was quoted $500 to replace my 4x4 differential fluid. Yes these are all real quotes. Do not take your car here for repair
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August 2024 by Junior Silva
the best place to change oil they take care with your car and you can enjoy the massage chair inside … thank you i appreciate
