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November 2023 by Barbara Ann W.
My first visit here to this magical hidden gem! I was delighted to find the holiday shop in full swing. This girl loves some Christmas! The decor was inspiring and absolutely beautiful. They know how to use their space and take advantage of every inch, without being cluttered or tacky. There is so much to see in the main room that I walked around twice. Several full size trees were decorated with different themes. Ornaments galore to suit anybody's taste. Then, I headed to the greenhouse. First, though, I had to pass thru a magical room filled with an array of lighted, sparkling snow globes! Magical. The next room was wall to all swags and wreaths - all shapes and sizes. Finally, I reached the greenhouse, which did not disappoint. It was much less about Christmas, but filled with beautiful plants, succulents and other garden delights and decor.The staff was friendly, greeting me warmly and answering questions freely. There was even a nice pair of restrooms available. I purchased a small trinket for a gift and the checkout was pleasant. They have a rewards program, which was explained briefly and I was registered in no time. Instantly, I had coupons in hand for future visits. My gift was lovingly wrapped and bagged.I lingered outdoors to enjoy some tastefully arranged decorations and a small collection of live trees. The outdoor area was largely unused in this post-growing season visit, but I could easily imagine how lovely it must be in spring and summer! I'll be back to find out!
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September 2023 by Joshua R.
Rude people on the phone. Good luck getting anyone to give you an answer on whether they have a specific plant in stock or not. They offered numerous times to "call me back", but no luck. Most recently, the person said someone would call me back without even taking my contact info.I get being busy, but that's no excuse for being rude.
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August 2023 by Shay S.
This is a nice and pretty large plant store. I love the indoor plant greenhouse the most. There are always new plants to see every few weeks and the displays change which spices things up. It always feels peaceful and welcoming when I visit.
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July 2023 by Judy L.
Due to my location, I do prefer their Chemlsford location since it is closer to my hometown. When I'm in the area, I do make purchases at the Hopkinton location. I especially enjoy their selection of discounted perennials where I have purchased two small trees, one Tiger Sumac as well as a Sunsation (Yellow) Magnolia, among other perennials that have adapted well to my property in the city. It's definitely worth the trip to either nursery. The quality is exceptional and I haven't lost a plant yet. It's worth spending more because you will find that the quality and care is consistent and most of the staff are there to assist with questions you may have on their selection. I have been a regular customer for 5 years and will continue to make it my first choice when I am purchasing garden plants.
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May 2023 by Jennifer Guyton
I bought some plants on line, thinking it would be the quickest and easiest way to shop. I had two orders one day apart. I called on the morning I was coming. Had my 2 order numbers and told them what time I would be there to pick up the orders. When I got there, only one order was ready. Multiples plants that I had bought online, were now all of a sudden not in the store. The worst part of the experience was in the information shed with Chris. I was sent to the info desk to pick up my order. No one was there. I had 2 workers call someone to come to help me. About 15 min later Chris arrives. There were two men hanging near the shed. He asked who was first, I said that would be me, as I had you called quite some time ago. He proceeded to ignore me and chit chat with the men. He finally gave me his attention, printed out my order and drove off on his golf cart to retrieve my order. In the meantime I walked around and sat in the sun. Finally 40min later, I walked back over to see what was going on, as I only ordered 6 small plants. Chris was back in the shed, sitting down, and taking to two other workers. He told me you didn’t give me enough time to get your order, I’m way too busy, but you can go get them yourself? I said yes you look very busy, and the three mean proceeded to essentially laugh at me. A man would never be treated like this. You should be ashamed of yourself Chris!! Luckily you are also blessed with some great hard working staff, who took pity on me and helped me put my order together. I didn’t get their names but there were three woman and a gentleman working in the perennial section of the nursery. They were appalled at how I was treated, and did everything they could to help me. I left Westin Nursery absolutely disgusted with how men like Chris in the information shack and the other two who were sitting in the shack with him get away with treating women. Chris you work in customer service 50 percent of your customers are women, and you just lost one of them!
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May 2023 by Jennifer G.
I bought some plants on line, thinking it would be the quickest and easiest way to shop. I had two orders one day apart. I called on the morning I was coming. Had my 2 order numbers and told them what time I would be there to pick up the orders. When I got there, only one order was ready. Multiples plants that I had bought online, were now all of a sudden not in the store. The worst part of the experience was in the information shed with Chris. I was sent to the info desk to pick up my order. No one was there. I had 2 workers call someone to come to help me. About 15 min later Chris arrives. There were two men hanging near the shed. He asked who was first, I said that would be me, as I had you called quite some time ago. He proceeded to ignore me and chit chat with the men. He finally gave me his attention, printed out my order and drove off on his golf cart to retrieve my order. In the meantime I walked around and sat in the sun. Finally 40min later, I walked back over to see what was going on, as I only ordered 6 small plants. Chris was back in the shed, sitting down, and taking to two other workers. He told me you didn't give me enough time to get your order, I'm way too busy, but you can go get them yourself? I said yes you look very busy, and the three mean proceeded to essentially laugh at me. A man would never be treated like this. You should be ashamed of yourself Chris!! Luckily you are also blessed with some great hard working staff, who took pity on me and helped me put my order together. I didn't get their names but there were three woman and a gentleman working in the perennial section of the nursery. They were appalled at how I was treated, and did everything they could to help me. I left Westin Nursery absolutely disgusted with how men like Chris in the information shack and the other two who were sitting in the shack with him get away with treating women. Chris you work in customer service 50 percent of your customers are women, and you just lost one of them!
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May 2023 by Rooty T.
Weston Nurseries in Hopkinton has a large selection of plants, trees, and supplies. Prices can be reasonable and plant quality is good. Supplies include bird houses, feeders, bird baths, and flower pots. Employees on our visits were helpful and the checkout was quick.
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December 2022 by Margie Fischer
Thank you Karen for your help this morning with a BD gift card for our DIL. You have excellent customer service skills and made the long distance purchase so easy. Have a great day. Margie Fischer
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December 2022 by Carlos knjbbvvvbbbn souza .
Very kindly!!!
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July 2022 by Denise H.
Very helpful staff. Large selection of plants and very nice pots. Something for everyone.
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January 2022 by Sara B.
Great selection of annuals, perennials and houseplants. The greenhouse is beautiful and filled with healthy, well maintained plants and pretty displays. Nice variety of pottery too.
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December 2021 by Ben Greenstar
Mark at the counter was great! Jeff set us up right. And Chris was awesome with the machines and yard getting us the material. Very nice. Thank you guys, Merry Christmas and have a great holiday and winter season! The job came out great!
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December 2021 by Steve Phaneuf
Called for a quick fire hydrangea tree. Couldn’t help me without my landscapers business instead of mine. Will not help a homeowner. Will never shop there.
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December 2021 by Uncle Sam
More than 9 hours to unload trailer. Not the best place for truckers
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December 2019 by aswartha Sannapu
I would really feel guilty If I did not write a review to the people who work at this place. I did not buy anything, but still their hospitality and knowledge made me rite this review. I called to order loam and compost delivery for next day, the gentleman did not had bandwidth to deliver, but, instead he was very helpful in recommending to places where they can have a quick delivery. That's called Customer Satisfaction. Next time I would plan ahead and order my lawn supplies from this place.
