10AM - 6PM
89b W Main St, Hopkinton10AM - 7PM
143 E Main St, MilfordβGabriel provided top notch customer service. He was knowledgeable,, customer oriented and helped us find the best plan to suit our needs. Keep up the great group Gabriel!β
βThis place and the person working there get 5more then 5 stars, great experience and had a new product in stock... best place I was able to work with ever.... Great job and thanks for being awesome...β
βI was having trouble with unrecognized disk, and I did everything from updating the console to rebuilding the database, to trying to replace the disk drive myself. Nothing. When giving them my console I came back to it being fully repaired and being able to read the disk. I am very satisfied and very excited to be able to play my game.β
βI go to Metro by T-Mobile on Hollis Street in Framingham I have been put the last four years I have never once had an issue I don't have a contract on my phone I just pay by the month which is great I get a text message saying my bill is due within a week no paperwork I walk right in pay the bill and I'm all set it's an absolutely fantastic service a lot cheaper than Verizon and other competitorsβ
βI got my screen (only the front) replaced here on a iphone 13 mini and they were nice, fast (legit only 30 minute wait) and even put a screen protector on for me which is a great screen protector. Totally recommend coming here if you have a broken screen. Oh. The price was only 127 as wellβ
10AM - 9PM
1245 Worcester St, NatickβI needed to replace my damaged zagg phone screen protector. The kiosk at the Natick mall made it simple. The transaction was quick and easy. Highly recommend!β
βShe took all the time in the world to set up the old phone so we could delete everything set up. The new phone did a great job with the screen protector, really professional.β
9AM - 8PM
169 Main St, MilfordβSweetest! Most helpful Friendly Girls at any phone store! Helped me with everything! Patient & just the best experience! You need anything this is the place to Go!β
10AM - 7:30PM
51 Pond St, AshlandβI went to the store and I had an issue with my other android smartphone cause the phone had viruses and Andre helped me to remove the virues and help fix the cellphoneβ
βI went to this store after not finding an acceptable option for phone upgrade on website. Ali reviewed my situation and identified an approach that worked best for me.
Ali was considerate, knowledgeable, and very customer-focused. I'd recommend him anytime.β
10AM - 8PM
130 Cedar St, MilfordβWent in with my brother for an upgrade. We were greeted by rikki who was awesome. He made the process seamless easy and efficient. I was in and out in a hour with a brand new phone and a great deal, Iβve been in sales for 14 years and highly recommend rikki!β
9:30AM - 8PM
199 Main St, MarlboroughβFabio was willing, patient, and so kind to me today. He spent an hour and a half resolving an issue on my international plan and taught me how to use WhatsApp to connect with family in Europe, even spoke with my son in Europe. If you need help, this is the incredibly technically talented young man to see, which is why I gave him the five gold stars.β
βDereck and Ohmary were very helpful helping me figure out my passwords and logins and then helped me save money as well, they were very helpful very early in the morning and I appreciate their patience with meβ
βWent there the other day to transfer a phone/number to my already existing account. Jerremy was so patient and kind in the process as there was alot of information I didn't have. He went above and beyond to help us figure out password and account information. I will always go back to this branch for help and sales.β
10AM - 8PM
140C S Main St, MilfordβKathleen went above and beyond for us. Stellar work ! As she was doing what the call center couldn't all while helping other customers at the same time. Absolutely fabulous!β
9AM - 8PM
26 Union Ave, FraminghamβMathew went above and beyond fixing my daughter phone issues. He did not hesitate to help us out with an issue that didnβt matter to the service we paid.Thank you for your service β€οΈβ
10AM - 8PM
92 Main St, MedwayβThe man that I talked with showed me how to improve the memory on my cellphone. My cellphone was only going to 85% & I wasn't able to figure out why it wasn't able to go up to 100%.β
βMy phone died in the night and I couldnβt get it to reboot. I really needed it for work today. I went to this Verizon in Westboro right when it opened at 9am and Randy fixed it for me within minutes. Iβm so appreciative! And thanks for opening at 9! The other stores are 10 and 11 and thatβs late when youβre needing help. Thank you!β
βScott and his boss team up to help me get my old number from Walmart mobile which have tried for 2 weeks from back and forth from Indiana and Worcester but Scott have all the patience and time to work with the Walmart mobile to get my number transferred. Am so grateful and extremely excited about that workβ
βNancy and the team at the Natick location are a step above the rest. Talk about customer undivided attention. Did I mention they have a clean Vibe music store. Trustworthy and did an absolute amazing job on helping my family get new phones and added a few lines. They even put on a our screen protector, cases and helped us transfer the data from all 6devices. I can't recommend them enough. They've done multiple upgrades and phone support needs for me at this point and everytime the experience gets better and better!β
10AM - 9PM
1245 Worcester St, NatickβThe gentleman that assisted me was able to not only help me with getting a new phone, but also helped me with billing concerns. Fantastic service, straight forward but kind with it. Highly recommend.β
βKnowledgeable staff, excellent service and support. This is my third cellular transaction at this location and their team has been consistent in providing quality service each time.β
βMy husband and I were helped by the new store manager Ana! She was awesome! Super helpful and a great multitasker. She definitely has the best interest in her clients. She was able to answer our questions and even help us out with more!β
βIf you need anything for your business or personal make sure you stop in and visit Atiya. She gave me the best experience I have ever had in a cellular store. She was super professional and extremely helpful. She was even able to save me money on my bill. If you need anything Verizon get your butt down to this store and see Atiya. Awesome customer service!!!!β
βI recently purchased a new Samsung I 24 cell phone at the Franklin store. Kelsey Kaye was so helpful in helping select a phone best suiting my needs. She answered all my questions, quickly set up the new phone & walked me through how to use the newest features. I highly recommend the Franklin store & ask for Kelsey.β
10AM - 7PM
415 Boston Post Rd, SudburyβJon was very knowledgeable, focused & helpful. A few other customers came through with other things as he was setting up my new phone. He managed time-splitting well.β
10AM - 7PM
68 Hollis St, FraminghamβI think this will be help full for the public Consumers to know, there is someone name Angel Rivera, that commented about the service at Boost Mobile Store, but it happen that, i was in the Store wen Rivera came in with another guy to Ask for an account number,... that belong to another personso the lady told him to call customer services,... he stared arguing withher the owner, and he was telling the customers that Boost is not good, he also said that he works for Boost before and said others negative about it, and now he work for Cricket he said....so, what i see is he is taking the customers from Boost mobile and Switch them to Cricket and he also go to boost m Store nearby and get the Account number of the customer, so i want to put that out there for the public to know, because what he is doing is wrong and using private information from Consumer by going to the Store to get that info from other people, I have Boost Service for a few years now and work perfect for me with no problem!β
βFar Superior Service over OTHER T-mobile stores in this area. First off Greeted quickly. Great Personality .. Knowledgable Staff. I signed up for " Home Internet Service" Which works quite well in my area and saves me a lot of money from the ever-increasing cable internet.β
βI came in begging for help. From Canada and no US cell phone and no way to tell my son where I was. The staff immediately emailed my son and then set me up with international service and new 5G phone. I wa thrilled to have someone willing to educate this 91 year old lady and make my life simple again.β