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March 2024 by Have a great day!
Wow, staff seems to follow everyone around due to their recent surge in shoplifting and it’s very uncomfortable. CVS needs better training in loss prevention and to let people pick up their prescriptions or shop without these employees practically breathing down your neck. Do better CVS! Not everyone steals! Get it right
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March 2024 by Bhaskar Anand
Very poorly managed store
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February 2024 by Billy Cohen
Don't know what they are doing most times. Get orders not good on the phone. Wait in line to long
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January 2024 by Sarah Carmody
Pharmacist is great in the evening. Got my Covid shot she was very good and super helpful
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August 2023 by Moitri Roy
The service is horrible. Specially the Indian rep at the pick up is so rude, incompetent and really needs to be re-trained. It happened to me about twice-thrice and then got compelled to write this review.
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July 2023 by Lee Zucker
Hopkinton. Maybe I am asking too much but how hard is it to be pleasant. I don't expect them to be like TV folks who know your name and greet you like they care but jeez no one there seems to give a good care. My asthma inhaler was broken and not useable so I brought it to the attention of the pharmacy staff and they didn't care one bit that they sold me defective merchandise . Bring back the family owned who care.
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May 2023 by Douglas Miles
This is a great store! Way better than the Walgreens in my area. Staff are very friendly and welcoming, especially to runners trying to stay warm and dry. Clean too!! Definitely going to shop here again.
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May 2023 by Trevor Hess
This place is awesome! They opened the doors for Boston Marathon runners to wait before the race during the rain. Great service to customers and non-customers alike!
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May 2023 by Kathleen Cliffe
The manager is the nicest guy!!!! He bent over backwards to help me when I was in need. He represents the best of Boston
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March 2023 by Ernie Parsons
Worst customer service ever. Waited in line to pick up a prescription for a sick relative and the pharmacist/ Tiffany closed the pharmacy at 1:30 pm for lunch and said I would have to come back in 30+ minutes. Explained it was just a pickup and it was for a sick family member and she didn't care. She also refused to give me her manager's name
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February 2023 by Irina
Unfortunately, this location turned out to be the worst CVS location, pharmacy specifically. Unprofessional pharmacists.., my prescription was sent in the morning, 4 hours later still not ready. They just kept saying " wait 15 minutes",15 minutes later again " wait 15 minutes" and so on. I spent 1 hour waiting at this location in pain just to hear again " wait 15 minutes". Eventually had to leave without my prescription. Had exactly the situation with my son's prescription. Never again. Avoid this pharmacy.
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February 2023 by ladyinred
I switch to this place what a mistake very rude no help they just pass the buck to someone eles give you bottles of meds off there shelf for which I have a hard time to open (this saves them time)they are lazy if they don't want the job leave you won't be missed people who are sick and need meds should not be treated the way they treat you I should shut my mouth cause you don't want to know what I really feel about this place.
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January 2023 by Rick B.
worst cvs pharmacy ever. prescriptions talke numerous days to fill - ridicolous. not to mention, pharmacy line moves at a snails pace. suggestion to cvs corporate - hire more staff or just close. you suck!!
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January 2023 by Steve Perryman
This is a photo of their trash can at their entrance. It accurately prepares people for the quality of service once they enter the door.... Pharmacy has been great, but this place is managed so poorly.
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October 2022 by Allie Cichewicz
Terrible experience with the pharmacy. Staff are not very knowledgeable which makes any interaction time consuming and unnecessarily tedious.