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10:30AM - 7PM
50 Holyoke St, Holyoke
Shipping Centers
“This is my go to post office on Sundays. Postal clerk Danielle is always accommodating and a ray of sunshine. Thanks for working Sundays Danielle I appreciate you and your quality service.”
“One of very few places left in this world that know YOU and your business by name. Front end staff are friendly and personable, and are always willing to go out of their way to provide excellent service.10/10 recommend.”
9:30AM - 5:30PM
1 Hudson Dr, Southwick
Shipping Centers
“Every time I go here, I'm always greeted with a welcoming smile, and they always put in the extra effort to help me understand my options when it comes to my logistical needs. Little did I know, I can save a 90 minute round trip for Amazon returns and was given the instructions on how to return utilizing my local location! This was a super saver for someone who always runs short on time! Thank you for going above and beyond!”
6:30AM - 7:30PM
634 Springfield St, Feeding Hills
Shipping Centers
“Cleanest store in town. Been vising this store long time. New people are very friendly. Price is competently lower then other store in town. Cheapest cigarette price in town. Other day try new item iced cappuccino. It is really very good. 5 out of 5.”
“I recently visited the Staples store in West Springfield Mass to find a batter back up for my home computer. The sales associates were knowledgeable and very helpful. Not sure that I could have made the right selections without their help. I typically go straight to Staples for office supply needs. Not necessary to shop around.”
8:30AM - 5:30PM
1029 N Rd, Westfield
Shipping Centers
“Simply the best,Better than all the rest! The package store handles all of my mailbox and shipping needs. I fully trust them with my important mail and parcels with no worries. They have a very efficient staff there that actually cares. I never have problems there. It's easy to connect with the owner when something needs special attention. Their pack and ship service is the best! I was lucky to find them.”
“The customer service was above and beyond excellent. I came in with several returns to Amazon to be sent back. Due to my lack of knowledge, several of my items needed packaging and some did not. Linda your best employee was very helpful in sorting me out and my returns. Linda was patient and was able to keep the line moving so other customers could be checked out and on their way. Kudos to her and your company for choosing Linda.”
“This is my favorite location because of the service I receive every time I walk through the doors. The cashiers especially are kind and very friendly. They make my transactions worthwhile each trip”
Open 24 hours
84 New Lombard Rd, Chicopee
Shipping Centers
“We had a time sensitive delivery where once I received a tracking number was able to communicate with the local branch and Marie Clark did a nice job following up to get it here promptly. Once the truck arrived, the driver (I'm sorry I didn't get his name) was also extremely courteous and actually helped get the long pallet off his truck into our shop parking lot.Two great employees represented the Estes name well!”
“My fiancé and I have a box here and receive packages very regularly. The amazing staff have never once made us feel like an imposition for the volume of parcels they receive and hold for us.
They remember me by name, and always greet me so warmly (even after customers in line before me had been downright rude)! I look forward to picking up our deliveries now, because it means I’ll get to chat with Nova, Joe, or Heather. The staff here go above and beyond, and deserve the very best.”
8:30AM - 4:30PM
100 Center St, Chicopee
Shipping Centers
“I never write reviews but I literally travel almost 20min from my house to this post office even though I have a post office 1 min from my home just because the staff here is amazing!! Love to come here, they make everything a breeze!”
8AM - 1PM 2 - 4:30PM
8 Pomeroy Meadow Rd, Southampton
Shipping Centers
“A package I sent to Portland, Oregon, from Portland, Oregon, got sent to Chicopee, MA. I phoned to see what procedures would ensue to get the package back to the right recipient in Portland, OR. The man who helped explain the procedure to me was so helpful and clearly explained to me the return procedure. Thanks!”
8:30AM - 5PM
74 Elm St, West Springfield
Shipping Centers
“My experience at this post office has been very pleasant, the wait is never long, and the staff are friendly and nice especially the young lady Iris, she is kind and gentle with a sweet smile that left me smiling aswell. Two thumps up for her and the world needs more people like her, God Bless her and this Post Office”
“We recently purchased a new computer chair from Staples. I'm always impressed with the customer service there.
I greatly appreciate the time and help they give.”
8:30AM - 4:30PM
83 Winsor St, Ludlow
Shipping Centers
“This post office has the nicest customer service! Very helpful and curtious. I’ve never had any issues with anyone here.
It’s kept neat and tidy.
One time the clerk even gave me a bottled water because I was walking and he could clearly see I wasn’t feeling well. He told me to sit down and take as much time as I needed to feel better. So THANKS AGAIN!”
8AM - 6:30PM
900 Riverdale St, West Springfield
Shipping Centers
“I've been going to the same UPS store for the last 16 years. Tara always provides excellent customer service with a smile and great attitude, time and time again. There is a UPS store nearer to me than the UPS Riverdale St in West Springfield, MA, but I make the effort to go to the Riverdale Store because it is always a pleasant experience there and I know the job gets done right! Thank you Tara!”
“The Post Master here "Cindy" is awesome and very professional.I love the way she interacted with 1st amendment auditor 'Press NH Now'. 100 Stars for Cindy!!!”
“Went there to get my passport photo for renewal. Both clerks who worked with me were so kind and helpful! I was a bit worried about making sure I did this correctly. However, this experience was no stress at all! They went out of their way to assist me and helped me get my passport application sent in.Also, while I was working with them someone came in just to thank them for helping with their passport previously and to tell them it was successfully sent to them just in time for their trip!I definitely recommend this location : D”
“The guys aren't so friendly. But, there is one lady that works there that's always so kind. In a world that's so mean, it means alot. I hope she sees this!”
“I use this post office often and think the staff are very friendly and helpful. The location is convenient and is usually clean. I always wear my mask and have never had any issues here.”
8:30AM - 5PM
8 W Silver St, Westfield
Shipping Centers
“Edit: after expressing my concern I received a call from the acting postmaster David. He went out of his way to talk to me for 20 minutes on his personal cell phone and made me feel valued and addressed my concerns. Also a big shout out to Ryan the supervisor who has also gone above and beyond just to be pleasant and accommodatingAbsolutely terrible service. I have been hung up on and talked to rudely by both supervisors zack etc. I was told that the mail carrier would get to me when he gets to me. We run a business where they pick up our packages every day and we provided over $40,000 in revenue for the Postal Service last year alone. They could care less and still when I call to have my packages picked up even when I put an online request I end up sitting on hold until I give up or being talked down to. Absolutely a travesty of what the post office once was”
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“I had great experiences at this USPS in Holyoke. The lobby is clean. The people there are very friendly and helpful. The clerk Cathy helped me fill the mailing label when I sent international packages. She also patiently explained what's the significance of having a signature from the receiver when I went there to mail important documents.
By the way, the people in the office know how to do prepaid mails.”