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November 2022 by Juan Mercado Calderon
The people are rude over the phone
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November 2022 by elodie
our car broke down on the highway and someone called to get it towed to this place. he refuses to let us have it back nor the things inside. we just came in from out of state and all of my recently deceased sons belongings and memorabilia from the hospitals were in there. i let him know and he told to me “everything in there is trash”. if i could give zero stars i would.
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November 2022 by Nathaniel Chevalier
Towed car a block from parking lot the police had us push vehicle to to wait for insurance tow and want 260 dollars. These people are crooks.
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August 2021 by Donald P.
They diagnosed and fixed my brake problem. They kept me informed of the ongoing repair, and they gave me a fair price I will definitely give them repeat business
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March 2021 by Michael Armstrong
I bought a car for $700 the guy sold it as is and let us drive the car off the lot. He could of told us to get it towed and in the process i was lucky to get off the highway and the car stalled. He doesn't want to fix it or warrenty the car and he hung up on me.
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May 2020 by Steven Cole
life is just pure garbage and its not getting better any time soon, glad to see the business is running smoothly!
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September 2019 by John “NotAConvict” Wick
Car was towed and I asked the guy in the truck if I could grab some stuff from the back of my car before he drove off (I had hundreds of dollars worth in sneakers in the back, Jordans Specifically) and he denied me the ability to do so. The driver informed me I would have to show up with the title in hand (I wasnt going to pay hundreds of dollars to get it out of the impound) to sign the car over to them so I could get my belongings from the car. I did just that and I was denied access to my car and lost out on hundred of dollars worth in shoes. Reardons is literally the worst.
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May 2019 by Nick Simpson
would've given a 1 star, but he let me take my $24,000 life size sex doll/multi tool out of the back seat of my 1987 honda civic wagon before he drove off, Great company!
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May 2019 by ben simpson
Thumbs up for small business. Thumbs down for shitbird local government.
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May 2019 by Yavel Tosado
Car was towed and I asked the guy in the truck if I could grab some stuff from the back of my car before he drove off (I had hundreds of dollars worth in sneakers in the back, Jordans Specifically) and he denied me the ability to do so. The driver informed me I would have to show up with the title in hand (I wasnt going to pay hundreds of dollars to get it out of the impound) to sign the car over to them so I could get my belongings from the car. I did just that and I was denied access to my car and lost out on hundred of dollars worth in shoes. Reardons is literally the worst.
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September 2018 by Dion Barnett
Horrible costumer service and outrageous prices
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June 2018 by Chris Chesnut
Made the best of a bad situation. I had to get a lot of documentation to get the towed auto released but given the location of their lot and that the owner is running a tough business and has probably heard every story in the book it's understandable. Once released they even towed the auto to Connecticut for a reasonable price.
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November 2017 by Astrid von Wolfe
Had my car towed during a parking ban. The man who towed my car stole my wedding band from the glove box (cause my fiancé accidentally left it in there)...oh and this was the DAY before my wedding. Called the Holyoke PD and had the amazing Det. Sattler work all night trying to interrogate the tow driver into getting it back. She successfully retrieved it for us around 11pm. A+ to the Holyoke PD and SHAME ON this tow company for hiring lying thieves. Never use this business.
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March 2016 by Jason Steele
Horrible place, while towing my car the put a fair amount of damage on the front end, some how my maui jims disappeared. the owners kid was clearly high on something and it cost me $225 to get my car out. i had $220 on me and they made me walk to the ATM for the other $5 then I had to ask for change because I received a $10 from the ATM. Guess they thought I should pay an extra $5 just because. DO NOT USE THEM IF YOU WANT YOUR CARE TREATED WITH CARE, THEY DONT CARE AND ARE NOT WILLING TO HELP. ALL THEY ARE IS A POLICE TOW COMPANY. NO RESPECT NO WORK ETHICS AND BAD OVER PRICED SERVICE. TAKE IT FROM ME, DONT LET THEM DAMAGE YOUR CAR AS THEY DID MINE
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June 2014 by Leana B
Just called there (to get a quote for my impounded car) and the guy was soooooo rude!!! DO NOT CALL IF YOU ARE FEMALE!!
