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September 2023 by Amarielis Jones
The worst experience we had. I went and didn't spent not even 5 min. After we walked out. The worker was very passive aggressive, asking irrelevant questions, when we just needed to solve a simple problem of a lost sim card. It's very sad to see how now in days workers can't give a nice and kind customer service. Definitely thinking of switching from service.
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July 2023 by victor rios
Why do every time I pay my phone bill they charge me more then what my plan is I fell like they are scamming us customers.
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June 2023 by Karen Clavet
very helpful staff, appreciated their help
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January 2023 by Dorothy Lappie
Have had horrible experiences more than positive ones. Also West Springfield, Massachusetts corporate store is horrible people working n representing Metro. I will Never go there again!! Go to the Holyoke store for a much better experience but corporate didn't do better but the young lady who took care of me did her very best to help me n I Totally appreciate her.
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November 2022 by Crystal Tacy
Okay vibe was great but workers don't know much
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November 2022 by Natanael Ayala
(Translated by Google) Excellent place very friendly(Original)Excelente lugar muy amable
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November 2022 by ADILSON COSTA
(Translated by Google) Good service(Original)Bom atendimento
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October 2022 by Maria Fardonk
Thank you Damaris for saving me so much money, your energy and customer service is the best I am grateful for meeting u and thank u
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August 2022 by Ariam JJG
Thank you Damaris for saving me so much money, your energy and customer service is the best I am grateful for meeting u and thank u
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July 2022 by Tina-Marie Blais
Approximately 2+wks ago... I purchased 2 phones with cases n screen protectors...I even got the insurance...just over 1wk ago I was jumped by 4 young adults...n the process my phone was smashed... I called n paid for my replacement phone which they refuse to honor... what the hell am I paying insurance for...???
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June 2022 by Sedusa Sedusa
Scammers, they'll do anything to help their sales numbers smh if you see them put a phone case on the phone you're going to buy and a screen protector and you didn't ask for it, tell them to take it off immediately. Like they didn't even ask me if I wanted it or not. They just put it on the phone and expected me to pay for it. Not worth an extra $50.
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June 2022 by Kaleb LaFlamme
Great workers!! They helped me set up my phone and put on screen protector!!
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January 2022 by Mandy Lynn
It says you updated and verified your store hours 4 days ago til 930 thanks for the wasted trip to a closed mall GET YOUR HOURS RIGHT.
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November 2020 by Gabriel Diaz
Best customer service ever
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July 2020 by Jerry Garcia
Excellent customer service
