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“I recently visited USA Medical Supply in West Springfield and was blown away by their exceptional customer service! I needed a uniform for my new job and they went above and beyond to ensure I got it on time. They had my uniform ready for me within minutes and even embroidered it on the same day! The staff was incredibly helpful and made sure I had everything I needed before I left. I'm so impressed and grateful for their amazing service. I highly recommend USA Medical Supply to anyone looking for a hassle-free and personalized experience. Five stars and thank you again for your amazing service!”
7:30AM - 4:30PM
1361 Union St, West Springfield
Medical Supplies
“I purchased a used welder and called for info on getting one of my tanks filled. I knew nothing about this process. Kylee (spelling?) was very helpful over the phone but really needed to see what I had to make sure they could help me. I stopped by and was very pleased with the service and information I received from Kylee and Hal. Great experience. This isn't the closest place for me to go to but I'll be sure to return.”
“This is my first Google review ever I’ve never really cared to do one but I’m happy to start with here. Big appreciation to Destiny and Dolores, they were such a help and very patient with me as I was so nervous and worried about having scrubs to start next week because I decided to go last minute. They helped me find backups while I get mines ordered and embroidered to get shipped in which will take a week or so. I got to walk out of there with a set to start. Again thank you ladies oh so much. God bless !!”
“The people we interacted with, including and especially the people that came to our home, were nothing but professional and kind. Really top-notch service all around. Thank you for your work and thank you for your excellent employees and service”
“I had to purchase an item for an elderly friend and had no idea what I was doing. Alessia Jimenez was WONDERFUL! She explained the process and helped me through it. She handled the insurance and made sure I understood everything so I could explain it to my friend. I was so grateful for her assistance!”
“Nowhere near perfect, but a massive improvement over companies like New England Home Medical. They consistently tell the truth about shipping times and actually make an effort to tell you when something goes wrong. At one point they made a shipment to the wrong address of mine, and their wait times are sometimes ~1/2 an hour, but that's not a huge deal honestly.”
“At Lincare excellent service i am really happy with the customers service if you need any questions or running problems with your medical equipment. Specifically the gentleman name is Joe Marquette he is so helpful and beyond. He is so friendly patient and really nice he would helping you all the way until to the end and he is always pick up the phones or return calls within a short time.
We love him.”
“Great experience! Received a new CPAP and I decided to change mask and I love the new mask therapist suggested. She was very professional, patient and personable. She answered all my concerns. I sleep better than I have in a while.Thank You”
“Was finally able to get through to someone who was knowledgeable in the West Springfield office...they provided us with an honest answer and a solution. Oxygen tanks packed in car and they will help him unload them when he arrives.”
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“I recently began using ATS to assemble my Ostomy Support Belt,they have been very professional in performing their part in understanding my needs and producing my product.i am looking forward to a long term relationship.”