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March 2024 by Kyle Anthony Couture
Walked in for a walk in appointment because daughter broke glasses, and they could not be fixed. Approached desk, was ask to sit and wait. 30 minutes went by. Then was told soonest would be seen is May.Don't offer walk in appointments on your website if you cannot uphold.Lost my potential business to your idiocy.
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March 2024 by vidal morales
The young lady working has receptionist at the front desk was acting very rude
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January 2024 by Elizabeth Land
Everyone at the store was really nice and attentive. They made me feel welcome, helped me with my selection but weren’t pushy at all! Monica went all out to make sure I had everything I needed and really took care of everything. 10/10 would highly recommend.
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December 2023 by Monica Broderick
Piotr was extremely helpful in adjusting my current prescription glasses & helping me to order my new yearly pair. The transaction was seamless and a great experience. Thank you!
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December 2023 by Angelina Jones
Glasses are pricey. If you're willing to pay a few dollars more this place is worth it. Ten fold. There are always coupons ect to be found as well. The staff are always amazing and pleasant. I've never been pressured , but genuinely assisted. Never rushed, never disrespected. It's always a true pleasure to spend time here. The best part is my glasses are always made in an hour. Who can beat that convenience?!?!
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December 2023 by sandeep “SP” patil
We have been going here for last 3 years and not only they have good options but people and service has been amazing. Piotr has been really helpful and patient with our questions and requests. Highly recommend it.
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December 2023 by Todd-Shaggy G
Doctor was cool. easy in and out to get a new prescription as it had been awhile. LensCrafters took my insurance but not a lot of selection on what was covered $$ wise. Got the ones I could afford and that is all she wrote
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November 2023 by Jayne Kelly
Pitot Koziol, provided the most informative service to me during my visit. He was knowledgeable and explained things clearly to me. I appreciated his attendance to my concerns and wishes.
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October 2023 by Big Lou
This was by far my best experience at an optometrist. From the moment I walked in the door I was made to feel welcome by everyone. The doctor was friendly and super knowledgeable. After my eye exam I moved over to select frames and that part was made extremely easy by Karen...yes, Karen, but far from being one ?. She was so friendly, professional and polite, even when I took forever to decide what I wanted She was so patient and understanding. I will definitely recommend this place and I will be back every time I need anything.
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October 2023 by Lucy Gagnon
Excellent service & staff were knowledgeable in answering all my questions. I would highly recommend LensCrafters in proving quality glasses, with numerous frames to choose from. Staff is very friendly & there was no wait time.
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September 2023 by Albin R.
very unprofessional... doctor confrontational. do not recommend very poor customer service.
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August 2023 by Molly Mead
Karen was so helpful to me. She took a picture of my face to see where the centers of my eyes were. She recommended the best progressive lens for me!
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August 2023 by Moira Craven
I purchased prescription sunglasses.Jon and Karen both handled the transaction. Both were exceptional. They were extremely professional and knowledgeable. They made sure my glasses fit well and explained all about the different shades of lenses. Finally, they made every effort to get my sunglasses ready in 2 hours. Definitely a 10 experience.
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August 2023 by Melissa Thompson
So last year I had an eye exam with a great doctor here at LensCrafters. But when I got my eyeglasses something was wrong with them. I brought them back but no one was able to figure out what was wrong with them. I couldn’t use them and used my glasses from the previous year.Going back today, Dr. Anna was amazing. I won’t go to anyone else. She was kind with my autistic son.Piotr helped us with ordering my son and my glasses. To be honest I almost went elsewhere to purchase my glasses because of my previous experience.BUT! Piotr was able to figure out what was wrong with my old glasses! He saved the day! He was kind and helpful. I will definitely be back!!!
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August 2023 by Kimberly Moffett
Karen was so energetic and friendly! She helped my husband and me find the best promotion including our insurance and ultimately we were both happy with our purchases. Thank you so much karen you’re the best ever.
