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October 2024 by Christie Scott
I have been taking my animals here for 16 years. Dr. H has always been great but today I worked with Dr. Cain and she was amazing. I brought in all 4 of my animals and she gave each of them the time they needed. Not only that she was very understanding around my highly reactive dog and was patient to make sure she was as comfortable as she could be. Thank you Dr. Cain for your thorough exams and compassion to all my girls today!
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September 2024 by Qwerty
Vero good people working there
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May 2024 by Carlos Lopez
Great place
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April 2024 by Ana Marquez
Staff had poor customer service skills. No eye contact upon check in or check out. The doctor was not compassionate at all. Took my puppy injected her around the neck and just put her down. All she said was “if you see worms in her poop call us” none of my questions were addressed. Will not be going back there.
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April 2024 by Shannon T.
The staff are rude, you'll wait hours for your appointment and they won't communicate why unless you tell them you're leaving. Medication prescribed to my dog caused issues that are common among this type of medication and I was argued with and told that it doesn't happen. Then they charged me for tests and medication that didn't fix the issue. When told again that this wasn't solved they insisted on charging me for another test and more medicine. They're rude, Dr. Henderson acts like she's an expert and then doesn't know common things about breed specifics. Which is fine but don't sit here and tell me something about my dog when you have no idea what you're talking about. Rude and dumb. I'll take my animals to another vet thank you.
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February 2024 by Tony Kelly-Niziolek
We have been bringing our pets here for over 25 years. Have not had any issues with their care.
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January 2024 by Heather Strange
Friendly and caring staff! My dogs have always been very well taken care of in this office. I highly recommend.
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January 2024 by Melissa Anderson
Dr. Henderson and her team have been amazing in their care of my dogs for more than 20 years. They always go above and beyond. Dr Henderson is kind and empathetic and I am so grateful to them for their exceptional care.
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January 2024 by Juliet Brown
My 12 week old kitten needed medication that they didn't have in stock. It was Saturday 12/23, so if they ordered the medication it wouldn't be in until Wednesday 12/27 and they did not want my kitten to be sick for that many days. They made at least 15 phone calls to other local vets/animal hospitals that were open and tried to find somewhere that had it in stock. When that didn't work, they found that CVS has the same medication for babies that may need it. They then started calling local pharmacies and found one that would fill it 30-40 minutes away. By the time I dropped my kitten off at my house CVS had the medication ready.This whole process tied up 2-3 staff members for over a half hour. The vet could've easily said "we don't have the medication right now" and sent us on our way after a few phone calls. I admire their diligence to get my kitten the medication he needed and he is doing much better now (and if they ordered the medication he still wouldn't have it).
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November 2023 by Christine McCarthy
I never have any problems with the knowledge of the staff they are great.
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November 2023 by Kevin Babic
Do not see Dr. Henderson if you care about your pet.Our cat Milo was having seizures suddenly over the last 12 hours so we decided to take him to the vet. He was an overweight cat and the cause of the seizures was not diagnosed. After simply taking blood work and giving less than 20 min of an IV fluid, they stuffed him back in the cage and sent us on our way with a prescription for phenobarbital. No instructions other than how to give the cat the medicine, no goodbye, no thank you, and no advice on what to do if the seizures persisted. We administered the half a pill like we were told to do and he had another seizure 10 minutes later. We called the office to get advice and they basically said nothing.We left Milo to go get some yogurt to help him with his dosages for about 3 hours and when we got back he was dead on the floor under the bed. When we called back and told them our cat died they were completely unsympathetic, indifferent, and when Dr. H finally called back, said she "had never seen anything like this in 40 years. Why didn't they keep him until the blood work was complete, or load him with a higher dosage of the medication because he was a larger cat to prevent the seizures before they became fatal?!He was only 2 years old and if they were more specific about how much of a dosage we should have given him initially to get his treatment under way, or if they had given him some medication and enough of it to match his weight before we left the clinic, milo would still be with us today...TLDR: Dr Henderson doesn't care about your animals and if they die, Too bad, she doesn't know why and didn't care anyway. 40 years of veterinary practice for nothing!
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October 2023 by Benito Cobian 3rd
Nice spot for my boys.
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October 2023 by Stephan Edel
Great fast and kind to my dog
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October 2023 by Agapi Salloum
Not helpful at all because my cat was not a previous patient it not offer anything just rude
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October 2023 by Kevin B.
Do not see Dr. Henderson if you care about your pet. Our cat Milo was having seizures suddenly over the last 12 hours so we decided to take him to the vet. He was an overweight cat and the cause of the seizures was not diagnosed. After simply taking blood work and giving less than 20 min of an IV fluid, they stuffed him back in the cage and sent us on our way with a prescription for phenobarbital. No instructions other than how to give the cat the medicine, no goodbye, no thank you, and no advice on what to do if the seizures persisted. We administered the half a pill like we were told to do and he had another seizure 10 minutes later. We called the office to get advice and they basically said nothing. We left Milo to go get some yogurt to help him with his dosages for about 3 hours and when we got back he was dead on the floor under the bed. When we called back and told them our cat died they were completely unsympathetic, indifferent, and when Dr. H finally called back, said she "had never seen anything like this in 40 years. Why didn't they keep him until the blood work was complete, or load him with a higher dosage of the medication because he was a larger cat to prevent the seizures before they became fatal?! He was only 2 years old and if they were more specific about how much of a dosage we should have given him initially to get his treatment under way, or if they had given him some medication and enough of it to match his weight before we left the clinic, milo would still be with us today... TLDR: Dr Henderson doesn't care about your animals and if they die, Too bad, she doesn't know why and didn't care anyway. 40 years of veterinary practice for nothing!
