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September 2023 by Leah M.
very timely service and great results on dry cleaning. i had a dress dry cleaned with mold spots on it and they had it back to me in two days.
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June 2023 by Google user
The technicians from this company were knowledgeable and experienced in air duct cleaning, and it showed in the quality of their work. They were able to answer all of my questions and concerns with ease.
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April 2023 by Cheryl C.
I just picked up my winter coat. A food stain remained on the lapel. Are they gas lighting me? I paid $20 and food stain is still on the coat. What did they do for $20? Not one thing. Do not go to this place.
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October 2022 by Scott (Scotty)
Went to pickup items at 9am - 1 hour after opening time - still closed. Called South Hadley location. Was told opener has covid. Understandable. However, manager is trying to find someone to open. Maybe the manager should go open?! Glad I have a wedding to go to tomorrow and now won't have anything to wear because it's locked in the store.
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September 2022 by Scott L
Went to pickup items at 9am - 1 hour after opening time - still closed. Called South Hadley location. Was told opener has covid. Understandable. However, manager is trying to find someone to open. Maybe the manager should go open?! Glad I have a wedding to go to tomorrow and now won't have anything to wear because it's locked in the store.
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August 2022 by Viamaris Ortiz
I remember working for this place back when Danny Henchey was in office.Back then in 2003 lol ?
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May 2022 by Matthew Delphia
GREAT PEOPLE...
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December 2021 by Kim Rotatori
This place lost the pants to a mens suit and reimbursed very little after weeks of waiting and calling them.. It's going to cost me much more to replace suit now. Will never recommend or return to this place. I suggest you use anyone else but them
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November 2021 by Anita Easter
General Cleaners out rates all others in this area. We wouldn't consider using any other company. They are the very best at what they do! All customer service experiences exceeds our expectations, albeit, administrative, counter staff or delivery. They are all Professionals!
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October 2021 by A E
General Cleaners out rates all others in this area. We wouldn't consider using any other company. They are the very best at what they do! All customer service experiences exceeds our expectations, albeit, administrative, counter staff or delivery. They are all Professionals!
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October 2021 by David
After walking out of Belmont laundry due to a horrific customer service experience I just had there, (read review) I proceeded to drive to General Cleaners in Holyoke for my dry cleaning needs. What a difference in customer service as soon as I walked through the door. The lady inside greeted me cheerfully and was dressed in a uniform and could not have been more helpful. Thankfully it looks like I may have found a new home for my dry cleaning needs as Belmont Laundry is NOT the same company it used to be. I'm thankful a friend recommended General Cleaners to me. Their service so far has been impressive and hopefully it will continue to be so I dont have to return to Belmont West Springfield. Thank you to General Cleaners for great professionalism.
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October 2021 by Alan R.
Will not go back. After loseing pants to an new suit, they came up with some lame pro rated amount to pay for it. How does them losing your clothes end up cost me an additional $300 to replace. The right thing to do would be to refund the full cost of the suit. Stay away
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July 2021 by David Caforio
After walking out of Belmont laundry due to a horrific customer service experience I just had there, (read review) I proceeded to drive to General Cleaners in Holyoke for my dry cleaning needs. What a difference in customer service as soon as I walked through the door. The lady inside greeted me cheerfully and was dressed in a uniform and could not have been more helpful. Thankfully it looks like I may have found a new home for my dry cleaning needs as Belmont Laundry is NOT the same company it used to be. I'm thankful a friend recommended General Cleaners to me. Their service so far has been impressive and hopefully it will continue to be so I dont have to return to Belmont West Springfield. Thank you to General Cleaners for great professionalism.
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June 2021 by Donald Marion
Picked up my jacket/they claimed to have cleaned same but the inside had beard hair.doesn't seem cleaned to me!.I got a refund for the cleaning @least
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June 2021 by Wilfredo Semidey
Only once I have been there
