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May 2024 by Eric Luko
Last time I came in was about a month ago when I went to get South Park snow day. I forgot the guy’s name who was ringing me out, but he was a very by the book person. Asked me for my ID. Told me everything I needed to know about the game being rated M and so on but it didn’t really bother me. I’m only bringing this up in case others may disagree which I don’t get to this day. And of course, Luis is always a great employee to come across and talk video games with!
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March 2024 by Jessica Rabbit
Wish there was a place to leave a view for the corporate world of game stop to see!
Husband and I had an amazing experience thanks to Luis. Super friendly, knowledgeable and time efficient! Haven't been to a game stop in a long time but will most definitely be back to this one. Thanks again Luis!
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October 2023 by Beckhamsposh (MØ.)
Used to love this store and employees who used to work there until today. An employee accused me of opening something that was already opened, gave me attitude and was rude. She forced me to buy it so I did even though I wasn’t even the person who opened it. Never touching anything in this store again and will avoid the holyoke mall GameStop from now on. Also had a negative experience from an unexpirenced employee as well a couple weeks prior. Would not recommend this GameStop due to the new employees being rude and Unaccommodating and the stuff you find at the holyoke GameStop is readily available at target, other GameStop’s and Best Buy, so no great loss.
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September 2023 by Iniko the Ironic
Awesome staff, helped me pre order ACVI:FOR
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July 2023 by Joanne Wright-LaBroad
Customer service is very nice helped out what I needed
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July 2023 by Gabriel
Decent GameStop
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July 2023 by Brian Ely
Drove an hour to pick up a certain game. Store is closed…. This always happens with gamestop.
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May 2023 by rexial mint
This GameStop is super small and GameStop as a whole has too many toys and not enough games these days.
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February 2023 by Nick Mazzone
I felt bad for the one employee gamestop allows to work. He was definitely overworked and understaffed. Gamestop just seems like a terrible corporation from what it once was. To be clear the staff member was great. Super friendly and helpful. Knowledgeable and didn't let any of it get to him. This rating reflects gamestop as a whole, not the great employee they are taking advantage of
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February 2023 by Bryan Cardin
Employee was excellent, store was clean, HODL.
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January 2023 by Ant F.
Not always at gamestop, but never had a problem. Seem to find whatever i need if buying anything.
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January 2023 by Joanne Wright
Customer service is very nice helped out what I needed
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December 2022 by Kelly Bordonhos
Decent selection and typical prices. Staff was courteous and helpful. Lines moved quickly.
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November 2022 by AJ Motta
Huge thank you to Luis for saving my boys Christmas. After am aweful experience with Target in Hadley, this man came through big in finding PS5s for my two boys. Please take care of this guy, he is a blessing to your organization. This was the definition of customer service.
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October 2022 by Michelle
Good Pokemon card prices people are nice GameStop should pay their employees more
