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10AM - 9PM
50 Holyoke St, Holyoke
Computers
“Geek Squad was so helpful fixing printer, connection, & computer issues! They transferred me to the right people over the phone & connected remotely to fix the problems, then they even checked my device for any other issues & fixed them too! This membership is priceless, & they're located pretty close-in Best Buy at the Holyoke Mall! Thank you so much, Geek Squad saved the day!”
“Five stars and a big thank you to Kyle, Jason, and Andy for getting my new computer up and running. Their professional and friendly customer service was exceptional, and I appreciated them explaining everything in detail.”
9:30AM - 5PM
127 Hampden St, Indian Orchard
Computers
“Highly recommend Jim and the service he offers. Not only do I call him for my personal computer issues, but as well as for two businesses that I run/manage. He is always quick to get started on a solution, and more often than not, has me back up and running earlier than quoted.Something that Jim has that I personally find commendable is his attitude and approach towards customers and their issues. Oftentimes, I go to him in a rush thinking I know exactly what I want/need to have done. Jim slows down the pace and takes a look at all the factors in the equation, and sets me up with a solution that both saves me time in the short term, and money in the long term. Having a trustworthy individual such as this who is located right down the street is truly an asset that deserves appreciation and recognition. If there were more than 5 stars, Jim would be getting them. Give him a call today.”
“YES Computers stands out in an era of impersonal service, delivered by non-human intelligence that gives limited choices and long hold times. I was tired of long waiting lines at the Apple Store and decided to give them a try.My 10-year-old son had fried his iPad battery and there was no way to back up data before hardware replacement surgery. I had an excellent experience at YES Computers: easy parking, personal attention, calm surroundings with plenty of cool things to look at.The staff patiently endured rhe failure to access and disable the FindMy App. It took 45 minutes of stress and upset, just to complete that requirement. It took a call to Apple Customer Support. This was just to drop off the iPad.$400 later my son was devastated. He had lost all of his data! This was nofault of YES computers. The previous service had failed to connect his iPad to iCloud. We’re not very technical. The service had been a rush job.Tyler from YES Computers contacted me to follow up on service satisfaction. I reported my plight and he actually offered to look at my iPad and make sure this never happens again.My son was happy to know that he’s protected in the future. Tyler also checked my other devices to make sure everything was set up correctly. He took the time to show me how things work and what to do.FIVE STAR for smart, personal service.”
“I went to this place 13 years ago for computer service and I came back just now for the same reason. The service that Brian offers is the best for the price and time.”
“Great place, Steve the owner was patient and even though the first laptop I bought wouldn't work for what I needed it for he traded it in for one that fits my needs, will definitely be back and will recommend to anyone”
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“I broke my old iphone 8. The staff here got me sorted with a new SE3 and helped me get all my pics and settings restored to my new phone. Everyone I interacted with were knowledgeable and helpful. There were no hard sales techniques used. I went in anxious and walked out calm.”