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April 2024 by Jackzaira Alicea
One star was being nice. EXTREMELY RUDE. NO CUSTOMER SERVICE AT ALL. Please retrain all staff.
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April 2024 by Margarita Camacho.
Sings to me. I recommend it ?
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March 2024 by Yadiel Belen
Very good place to eat at. ?
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March 2024 by Lanyiah Hines
Parking: Burger king Holyoke ma k mart plazaKid-friendliness: No kid friendlinees at all they don't care who u is they rude as heck
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February 2024 by Abdul Manay
Grumpy and moody
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February 2024 by A Horse with No Name
Manager was rude and swearing at customers…. Unbelievable
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February 2024 by Mj K
Forgot food from our order, The food they gave us was old and stale it's like they did a shift change but they didn't bother with changing out their old food The lettuce is brown chicken is stale the burger meats stale super disappointing considering they're so few Burger Kings you think that they would try to really step up their game so that way they stand out but I guess not.I just won't be back
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February 2024 by Linda Horalek
Drive through needs improvement but greatful to have food a place to eat after traveling.
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February 2024 by Glorisel Cordero
My husband had to go back because they forgot an entire meal from our order..... Only for them to forget onions entirely on the burger that asked for heavy onions. Not very happy with the
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January 2024 by Tyler Dupras
Trash place. Trash customer service. Never staffed enough. Pointless if your waiting over 45 minutes.
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January 2024 by Angelo Aquino
Jason gave us the best service! Food was tasty and fast!
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December 2023 by Derek Kerns
Staff was on point. Food was hot and fresh.
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December 2023 by Jim Blake
Edit: I get deliveries (door dash) from this BK on a regular basis...they always have Impossible Burgers, and, for the most part, they get my orders correct. I appreciate that.AND, what I also appreciate is the times that I have had to wait at the drive-thru (pull over to the right, and they bring the food out, when it's complete), if our wait is long, they will give a few cookies for the wait time.The other thing I very much appreciate is how well they wrap their products ~ if you order take out, having a nicely wrapped item is always appreciated! Thanks
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November 2023 by Jennifer Palmer
Food was hot and good. Manager was very friendly.Parking: Easy access to building. All Burger King restaurants should take notes from the one in Holyoke.
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September 2023 by Arnie Nieves
No people skills what so ever by the manager the tall thin lady. No urgency to take your order. the male doing the cleaning was very polite. The lady who made my burger did a really good job. I almost left but I was hungry and stayed. No stars for service and atmosphere. Very poor and negative. I have been in the food industry for over 30 years. If someone doesn't have people skills or the knowledge to provide good service should not be in the food industry.
