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9AM - 5PM
170 Sargeant St, Holyoke
Banks
8:30AM - 4PM
1866 Northampton St, Holyoke
Banks
“I would like to say thank you to Lauren Tabin for going out of her way for me when i had no idea how to handle a banking situation. She is kind and professional and I just can't thank her enough.”
“I've been a member of this bank for about a year and a half now. This establishment was recommended to me by someone over a conversation of wanting to fix my credit. After about a year of being a member, I wanted to try and see if I would qualify for a vehicle loan. (I DID!) HCU employee Tony was assisting me in the process as it was my first time purchasing a vehicle from a dealership so I had alot of questions. Tony was very helpful and PATIENT throughout the process and always called me back if he missed a call from my wife or I. There were a few "hiccups" along the way but thank God Tony went above and beyond to help fix the issues that could have held me back. I am SO very grateful for that!! I am now the proud owner of a 2019 Hyundai Santa Fe !!!? Thank you Tony and the other HCU members that made this possible for me!!”
“Javie helped me with several issues and made it quite painless, usually I don't get so lucky with any sort of customer service and they blew it out of the park”
“I had a fantastic experience with Erik Torres. He helped me with getting a temporary debit card since I had lost mine. He was efficient, thorough, friendly and just a pleasure to be around. He treated my boyfriend and I in a very courteous manner. He even helped me get my cash in specific denominations AFTER his shift was over and he did not need to do that so I really appreciate it. Thank you Erik Torres for your excellent service and knowledge of Bank of America!”
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“Friendly staff-always polite and ready to assist the costumers.Love the atmosphere and cleanliness. There's plenty of parking, including handicap and wheelchair accessibility and a drive thru. An ATM is also available inside the premises.I highly recommend coming here.”