-
May 2023 by Jess P.
So unbelievably incompetent and insensitive to senior needs. Each time my geriatic, immuno-compromised mother has tried to get a covid shot at this place they have turned her away without offering to help in any way. The first time she had an appointment early in covid and they refused to give it to her because she didn't check off the correct box. Then today she and my father went to get a covid shot because they cannot navigate the online sign up and they were simply turned away without any offer to help them sign up for a shot. The are also constantly running out of their medications. I mean, these people should be trained to help seniors not thwart seniors. This is consistently the most icompetent CVS of any CVS we or other drugstore we have gone to.
-
April 2023 by Sarah H.
Incredibly rude, arrogant and disrespectful employees from the cashiers to the management team. I thought I caught them on a bad day but it's persisted throughout the last year since I moved to holliston. Highly recommend ANY other pharmacy for you and your family.
-
January 2023 by Laura R.
I very much appreciate this CVS. The pharmacy is short staffed, and by no fault of its employees. They couldn't be more helpful and kind. The three women who typically assist customers go above and beyond. Very grateful to them!
-
January 2023 by Douglas F.
This is by far the most unprofessional pharmacy staff I have even had the misfortune of encountering. The pharmacy staff are routinely rude and unfriendly. They are also extremely incompetent. I had to go back twice because they did not put the right number of pills in the bottles. Then this week they kept telling me the renewal I was waiting for was out of stock, only to find out today after a week that it was there all along but a pharmacist didn't log it in and put it on the wrong shelf. Then when I went to pick it up I had to wait over a half hour for them to process it, all while being treated rudely and unprofessionally by the pharmacist at the register. I can be very patient and understanding when the store is busy and the staff is overwhelmed, but rudeness, incompetence and unprofessional behavior should never have to be tolerated. They have lost this long-time customer and I would recommend anyone to steer as far away from this pharmacy as possible.
-
January 2022 by Beverly M.
I have been using this pharmacy for probably 20 years out of convenience. i live in Holliston. Over the past couple of years I have notice just short of rude behavior with a couple of pharmacy staff including the pharmacist.The exact opposite has been the case with the cashier staff in the front of the store. Taking both situations into consideration, I wonder if it isn't the management mindset of the pharmacist.Looking at the other yelp reviews, it appears my experience is not unique.
-
August 2021 by Alexis W.
One of the pharmacy ladies has an attitude problem and likes to roll her eyes at you. I hope she finds a different profession since this one she's clearly miserable at I ended up getting my COVID vaccine at another location because I was uncomfortable with her childish behaviors.
-
May 2021 by Kim R.
The pharmacy staff are very unfriendly and rude. I I went in for a vaccine and the woman with blonde hair is especially unpleasant. I won't be returning.
-
January 2021 by Chelsea
The pharmicist here is very argumentive. Recommend going somewhere else.
