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8:30AM - 4:30PM
6 Clinton Rd, Sterling
Post Offices
“My favorite Post Office in the United States to do business with.Bob the Post Master is always johnny on the spot when it comes to getting tasks completed. The Postal workers are also a pleasure to work with, thanks to their professionalism, and courteousness.Thanks again.”
“The few times I've been in recently (including ~3pm 08/23/23), there has been an extremely helpful and kind woman working. My experiences have been pleasant visiting the post office, which is not always the case!”
1 - 4PM 9AM - 12PM
347 Greenwood St Ste 1, Worcester
Post Offices
“This post office is great and the staff is always friendly, but like other reviewers have said, the lunch hour is not what's listed here. On the door there is currently a printed sign that says they close for lunch from 1-2 every day. Online it says they close from noon-1.
Today I decided I'd head over a little before 1 and to kill some time before they return, I would go grab something to eat. I'm glad I decided to just check and see because it was 12:50 and I would have missed my opportunity to drop off my package today if I had stuck to my original plan!”
8:30AM - 1PM 2 - 4PM
560 Lincoln St #8, Worcester
Post Offices
“Mike makes this location worth going out of my way to come to! Pre-taped boxes makes my job A LOT easier, so I definitely try to ALWAYS come to Lincoln St. He's just seems like a nice guy, have never seen him in a bad mood! (can't forget to mention how the place is always clean, which I can't say for many other locations!) Keep up the great work, Mike!”
8:30AM - 4:30PM
26 Maple Ave, Rutland
Post Offices
9AM - 1:30PM 2:30 - 5PM
140 Princeton St, Jefferson
Post Offices
“We went there last weekend to get our passports and Chris was amazing! I was confused by the paperwork and Chris was so patient and helped us get it all straightened out. I had my 2 and 5 year old who weren’t easy but Chris was kind and patient trying to get their pictures. Chris also was able to help other customers while he helped us too, star employee ! Thank you Chris !”
“Like everyone, I hate lines, but that's part of the problem with the size of the building, not the employees. I've always found this location to have friendly and helpful people. And no, I don't work for them!”
“This post office provided probably the best experience I've had with USPS. The woman who helped me was unbelievably kind and personable and made sure everything I needed was taken care of right away. The line moved efficiently and everyone was able to comply by current social distancing because of how clearly marked the post office was. Absolutely recommend this location and thank you for helping me get my TREX stamps”
“Someone had only one job and just couldn’t do it. I usually do not leave reviews but this is the second time this is happening to me. The first time was in 2020 when my box of items from Florida was delivered to me half empty with most of the items missen, and when I came to the post office to report the rep at the counter was super rude.
Today I tracked a mail that I was expecting and when I checked I was told it was delivered to a P.O. Box at Joseph D Early Post Office. I do not have a P.O. Box so I was wondering why that would happen. I got there for them to check only for the guy at the counter(Samy) to rudely discharge me. When I asked for his supervisor's number to call he gave me a number to dial and as soon as I did it wasn’t going through. I told him and he rudely asked me to go make my call elsewhere and that if it didn't go through I should just leave a message and that he had to attend to people, mind you there was only one person he if me at that time and there were other two people also working at the counter who could attend to the one person behind me because they were not attending to anyone at that moment.
Thankfully one of the people behind the counters(Ezechiel) was free at that moment and I went to speak with him I pleaded with him to please assist me in finding my mail, and he was very kind and empathetic about it. He asked me to write down the tracking number, my address, and my details so he could look into it. At this point, I had tears in my eyes from his kind words and waited for him to go check for it, and even though he didn't find it he did show me the next step to take and I was in so much tears before leaving the post office.
I cried because of how rudely Samy discharged me like I was there to waste his time and how kind and important Ezechiel made me feel. You choose to be at the front desk or behind the counter, it means you are ready to work with people and you have to be kind to people when working with people because you do not know what they are going through. God bless you, Ezechiel.
Update.
So today ( July 19, 2024) I did receive a voicemail (sent yesterday) from the supervisor Zachary, who apologized for the confusion and the inconvenience caused and told me to wait for some hours or till today as he was waiting to hear from the carrier to see where she delivered my package to and Zachary gave me a call soon as he got the answer and said the package has been sent to my mail. I went to check and thankfully the package finally has been delivered. God bless everyone at the post office who took their time off to make this happen after I've been told it could be lost.”
“Received an email telling me the package I sent to my aunt a week ago was being held at the post office for pickup. Not sure why; I called the post office this morning and talked to the nicest woman who found the package and assured me it would be delivered today. That is service with a happy ending for everyone! Thank you.”
“Carlos stayed late in order to facilitate a package, and despite the fact that it ran late he provided excellent customer service and spent the time to determine the correct way of shipping our package. We feel awful, but it was an amazing experience”
8:30AM - 4:30PM
67 W Boylston St #5, West Boylston
Post Offices
“Great staff very informative. We had to get our passports and they answered all our questions. They also took our passports photos and made everything easy and seamless. I have been coming to this location for years and previous team was not good at all.. the new manager, I did not catch her name, is really good. She is professional and polite. Thank again for all your help.”
2 - 4PM 9AM - 1PM
1049 Main St #5, Worcester
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“Let's admit it, going to a postal office is usually pretty stress inducing - at least for me! The lines, the attitudes, the staff, ugh.
However, I recently had to mail important information and decided to to to USPS in Holden. It was great! The staff was friendly and they were able to mail my letter and it was in-and-out.
I will come to branch next time!”