CVS in Holden, MA, is generally viewed as a good place with friendly and polite staff. Customers appreciate the staff's efforts, especially given the limited space and staffing challenges faced by the pharmacy. Many acknowledge that the staff works hard and is often overworked, doing their best under difficult conditions. While the pharmacy staff is praised for their kindness and professionalism, some reviews highlight issues related to understaffing and limited space, which can lead to delays and inconvenience, especially when prescriptions are not available or when the pharmacy is busy. One customer shared a positive experience of a cashier's kindness in resolving a small payment issue. Overall, the staff's attitude is seen as positive, but the pharmacy itself could benefit from more staff or better systems to improve efficiency. Despite some frustrations with pharmacy operations, the staff’s efforts and customer service are highly appreciated.
I went in today and my card was not working for some reason. I went to pay with cash but was short $0.05 and the cashier was nice and gave me a nickel someone else had left behind. This was so very kind of her and much appreciated! All staff was polite and kind! Thank you.
December 2021
Broncaid is an over the counter bronchodilator. CVS charges $15.99 for it, but WALMART ONLY CHARGES $5.98!!!!Highway ribbery!!!
December 2021
Went there for Covid booster. Extremely professional. Put me at ease.
