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September 2024 by K _
I found this place because it's an Allstate approved shop. Richie's professionalism and kindness really made me feel like a valued customer and at ease. My Lexus was rear-ended, and when Richie looked at the damage, he explained what he could see initially, as well as what he might see once the bumper was off (bent metal rod, sensors may need a reset). He asked me about my availability, being so willing to work around my schedule as much as possible, and he gave me a date to return my car to be worked on. It was a week later than I thought, and when I tried asking if there was any room in the scheduled to get my car in sooner, Richie was sympathetic and realistic, and he offered helpful advice when dealing with a rental, considering my last negative experience.
As promised, the day I dropped my car off, it was worked on, and I got regular updates. I got my car back in 10 days (Richie estimated a couple of weeks, and the updates extimated almost four weeks, so faster than both of those estimates), and it is so beautiful! Richie gave it back to me impeccably clean, as if I just bought it (I have young kids, so it was messy when I dropped it off), and it was so shiny and fresh!! I did notice a tiny bit of black filler or adhesive just oozing out of a crack, but it is so minute, and it actually feel comforted that every little detail was taken care of. I hope people are done playing bumper cars with me so I don't need to have my car repaired again, but if I do, I'm calling my friend Richie!
I hate talking on the phone these days, but late in the afternoon of picking up my car, I got a message from Lexus that there was a "malfunction in the Intelligent Clearance Sonar System." Richie told me this could happen, and he drove my car around a little after the repairs, but I guess the system didn't register any issues until I drove it further. I immediately called Richie, and he gave me some options of how to handle it, leaving it up to me to decide what was easiest. I trust Richie a lot and appreciate his kindness. If anyone out there is not nice to him, stop it and check yourself!
By the way, whether you're dropping off/picking up your car, check out R & S Jamaican Restaurant directly across the street...Sherlett and Robert will take care of you, too!
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May 2024 by Kendra MacKenzie
I had my Toyota Rave 4 worked on they did an excellent job very happy
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November 2023 by chris joyce
Quick and professional
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October 2023 by Zserbo Bakery
Excellent service as usual!
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September 2023 by Matthew Taylor
Richie and the guys/gals at Revitalize always do an amazing job and go above and beyond! I won’t go anywhere else as long as I’m in the area!
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February 2023 by Louis Juste (Luigi)
I got my back bumper replaced there 1 year ago after a car accident. They did great job, it looks brand new.Service: Body & Trim
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November 2022 by Alyssa Pratt
Friendly and professional staff. Does good work and very efficient.
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October 2022 by Debbie To
I had my car repaired here twice due to auto accidents and they did a great job both times. The staff are friendly and keep you updated as much as they can. Highly recommend
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March 2022 by Janel J
Thanks to Richie & his team for doing a great job. This was my first time going there and I’m in love with the work they did. Their customer service is beyond amazing, I’ll recommend them to others and will keep their contact information for the future. Thank you again for even cleaning out my car. THANK YOU! THANK YOU!
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January 2022 by Bob Melone
Dave and his crew are the best! They're honest and take a lot of pride in the level of service they provide their clients as well. If you need auto body work done to your car, look no further than Revitalize!
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November 2021 by Justyna Wells
Staff are very friendly and keep you updated throughout the whole process and even work with Enterprise rental to make the process easier.
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August 2021 by Julie Ngo
I am usually skeptical of autobody shops but this was an amazing place I managed to stumble upon! I have been to this auto shop three times in the last 3 years and each time the staff is just amazing. They are very friendly and pleasant to talk to. Especially as a woman who is unfamiliar with cars and repairs, they made me feel welcomed. They are willing to work with you and they even fit me in last minute! Every time I pick up my car from repair, it is detailed and they leave a nice smelling car freshener. Richie went above and beyond and even replaced by back windshield wiper when he noticed it was broken; and I am so appreciative and thankful! Although inconvenient to get my car repaired, I know I am in good hands when I drop it off with these guys. The shop is clean, and the staff is always available to answer you at the door. They treat their guests with the best customer service I have received from any auto shop! Thank you Mike and Richie for taking care of us!!!!!Service: Body & Trim
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July 2021 by Tondylea Chikere
My car looks like it did when I first purchased it. They were timely and informative. When I called they were very friendly and updated me on the status of my car every time. I highly recommend Revitalize.
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September 2020 by LUISA Andrade
They were friendly, prompt and fast. They did a great job and even finish the job 2 days early
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August 2020 by Karen Bernard
Unfortunately after just receiving my brand new 2020 Dodge Charger someone hit me from behind but I knew I was in good hands with Dave and his team at Revitalize Auto Body. Thank again for doing an amazing job as always!!