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June 2024 by Christopher Hunt
Good quality mechanics! Quick service too!
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June 2024 by Damian Bartlett
Great customer service and they gave me a quick inspection right away!
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January 2024 by Tom McDermott
The best .
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January 2024 by Michael Williams
The owner Bill is the best,his mechanics top notch,best of the best always depend on friends to find the problem,fix it and never worry about it again.whould recommend them to any body.?
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January 2024 by Doug Fallon
Cannot recommend this company highly enough. Brought my SUV in because I thought the radiator was leaking and to see if it needed a tune up. After pressure testing the radiator and checking out the engine the only recommendation was for an oil change! You want to deal with honest people you can trust? Friend Automotive is the place!
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July 2023 by Lynn Jutras
My engine on my Hyundai went during the pandemic. None of the shops I called were interested in replacing it as it was a difficult engine to find. Bill at Friends was the only shop that took the car, spent so much time tracking down the engine and also installed the new engine for us. Later down the road, the car was part of the recall and his amazing Office Manager, tracked down all the receipts for us so we could submit our paperwork for reimbursement. These are genuine good, kind people! We will always be grateful for all they have done to lift us up. Thanks, Bill Holbrook and LynnServices: Engine repair
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November 2022 by Abby Jackson
I will NOT give them my business again. Went in for an oil change and tire rotation last week. I asked them to check the car to make sure we were good to drive 900 miles to Indiana. Left today and made it to New York before hearing a loud clunking. The mechanic at a garage in New Jersey tells me THEY DIDN’T TIGHTEN ALL THE LUG NUTS! We could’ve been seriously hurt because of your incompetence.Service: General repairs & maintenance
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October 2022 by Heather
I got almost $2000 worth of work done here on my Toyota Camry and I regret it big time! They put an aftermarket Catalytic converter in my car and it worked for about 5 months and the same check engine light code kept coming on and off. Every time I went to bring it back there the light would shut off…go figure!I went to 6 different shops after this and ALL of them said it is well known in the mechanic industry that after market cats usually don’t make it a year!Called the shop and the man said we didn’t want to make it too expensive for you!I never said anything about needing it to be cheap! I just wanted it done right and last! They should have informed me of the type of cat they were going to put in. Should have provided options and never did!Service: Auto engine diagnostic
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September 2022 by RAQUEL Ferreira
Is the best!
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September 2022 by Karen Waweru
Very friendly and helpful professionals
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August 2022 by Michael G.
I brought my car in to get an estimate on a muffler repair and back brakes. When the car was done the owner told me he'd call me with the quote. I called him a week later told him my info and he told me he was working on it. I still haven't heard from Friends with the estimate and it's been three weeks since I originally went in. I'll never go back to them for anything after not getting what I went in for. They lost my business on everything. I'll keep my automotive work local instead of using Friends in Holbrook.
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July 2022 by Robin Cady
Well established automotive repair shop, professional workmanship, reasonable rates, friendly staff and a convenient location.
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June 2022 by Jared
The owner Bill is a kind man that will look out for you and your car, without the need to worry about being ripped off.The prices are reasonable, and they explain to you exactly what they will be doing and how much, allowing you to choose what you want to do/can afford at the time.If your looking for a good honest mechanic, with dealer quality repairs at a lower cost, you have found your place.
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April 2022 by Heather Reed
I got almost $2000 worth of work done here on my Toyota Camry and I regret it big time! They put an aftermarket Catalytic converter in my car and it worked for about 5 months and the same check engine light code kept coming on and off. Every time I went to bring it back there the light would shut off…go figure!I went to 6 different shops after this and ALL of them said it is well known in the mechanic industry that after market cats usually don’t make it a year!Called the shop and the man said we didn’t want to make it too expensive for you!I never said anything about needing it to be cheap! I just wanted it done right and last! They should have informed me of the type of cat they were going to put in. Should have provided options and never did!Service: Auto engine diagnostic
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February 2022 by Bailiff31
I have older car and only wanted exhaust leak and anything else needed to pass inspection. Ended up costing almost 2600.00 on repairs that did need repaired. Never called to authorize repairs. End up paying for back brakes and rotors that were previously replaced in August 2021 that were still under warranty. They replaced back struts that didn't need to be replaced etc. Be very careful to make sure parts really need to be replaced. First and last time with Friends automotive. Very disappointed.Service: General repairs & maintenance
