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“Great service, friendly people. Very helpful
Go through thoroughly on what was done
Another great job fellas ! Very satisfied with work done today .
.”
“i recently got my first vehicle from berkshire mazda! and i had a great experience everyone was amazing especially alyssa☺️ go check them out. they will not disappoint!”
“This is one of the best independent auto repair facilities in the area. They are honest people and will treat you right. Have been bringing my vehicle here for years and couldn't be happier with the service.”
“I had originally gone to Monroe to take a look at my exhaust that had suddenly became so loud like street pipes- they quoted me 2,000$ to repair the same work and repairs that Berkshire Muffler did for 400$!!! I called them first thing in the morning, they got me in at 0900!! Then called me at 10:30 to let me know my car was ready to be picked up!! I am beyond satisfied with their service and flexibility, they showed me what was wrong and explained what was necessary to repair. The price was reasonable and the staff from all whom I interacted with were professional and kind! Thank you again! Highly recommend and will continue to support their business for any future exhaust repairs! ?”
“I drive an f82 m4, the car is very complex, and very expensive. That being said, a mechanic with the knowledge, passion, and drive to work on vehicles like these is insanely hard to come by. I set out a few weeks ago, with some weird behavior in my transmission, to find a new mechanic and Berkshire Performance kept popping up all over. I decided to give them a try and messaged the Facebook, that day i had a reply with a basic guideline of diagnosis, and made an appointment that week. John got me in, his diagnosis was correct and within a few days my car was back on the road, shifting better than it had ever before. The amount of knowledge, the explanations given, the customer service, and the straightforward price along with the turnaround time absolutely blew me away. I own another BMW, and will be making another appointment as soon as i possibly can, because i will never let another mechanic touch my vehicles from this point forward!!! Here's to each and every one of the guys down at Berkshire performance, and the endless passion and knowledge they show!! Thanks to each and every one of you!!”
“I brought my Chevy truck in to get a minor dent from an accident fixed. They did this flawlessly, but then I noticed they went ahead and fixed my bumper which was dented significantly, but not part of the repair. They went above and beyond and returned a truck that looks brand new again. I’m not used to seeing this type of service and wanted to give a resounding well done to this shop!”
“I recently visited Chevy service and as usual they were great. I ended up having leave my vehicle for service I was expecting and they arranged for a ride for me. The vehicle was serviced promptly and the staff went above and beyond in many ways.”
“Easy scheduling, accurate diagnostic, and friendly staff! What more could one want, except for more reasonable pricing on repairs? Dealerships always higher, but Bedard does a fine job.”
“Always great service at West Automotive from walking in the door, to the service done to my vehicle, and to checking out! Greg is very knowledgable, friendly and willing to explain things if needed!”
“Customer service was really friendly and helpful from the moment I walked in. I didn’t even say I was in a hurry but they treated me efficiently and with respect. Got in and out quickly and with a fair price. This is my second time here and both times I had the same experience.
Low pressure and still high quality.”
“I’ve been using John for years. Truly the most trustworthy, helpful service, with fair pricing anywhere in Pittsfield. If you’re looking for a reliable, honest repair shop, this is the one.”
7:30AM - 6PM
440 Merrill Rd, Pittsfield
Auto Repair
“Had a flat , called them , said I could just show up and they would get me in. On a Saturday getting close to closing time. Super friendly and fast. Next day I brought my car for an alignment and my other tire changed, told me to just head over , got me in right away. Called me over to show us how bad our alignment was and showed us how it works and how he takes extra steps to make sure it’s dead on. Absolutely would recommend ??”
“On a trip, I had a tire go bad. I called one local place who did not carry tires but recommended Bob Denley’s. They were close to the highway and were able to get me one new tire so I could get back on the road in less than 1.5 hours. Great service and location.”
“Peggy Sue and her staff saved the day! I had been so busy with work and was overdue for an oil change. I had finally gotten out of work on time and swung in on my way home. I pulled in, parked and the mechanic went to get my vehicle. He said he heard a rattle, pulled it in the bay and just as he was doing so, my water pump went. Coolant everywhere, the unknown of how much damage had been done. They all went above what they had to to find a pump and stayed later to get it all done. Was very lucky and fortunate to of had them help me out! Thank you!”
“Thank you for getting me a new side view mirror so quickly and efficiently. Seeing I travel a lot to Boston area that is important equipment to have replaced. Also Tim squeezed me in for a oil change that wasn't scheduled. Thank you to service and to Allen Arnold for all you do for me. That's why I keep coming back I am on my 11th vehicle from bedard Brothers.”
“I arrived at the shop by tow truck, after experiencing a flat tire. I was taking care of quickly and courteously
Everything was done within a half hour.
The man at the front desk was kind and polite, annd everything went very smoothly.”
“Robert n Marcus were kind, helpful n kept me updated. They kept there word n followed through. I became a happy owner of the vehicle I wanted. Thanks for your patience, as I am still recovering from hip surgery. A comfortable ride for me.?”
“I have never in my 50 plus year riding been treated as family like the crew at Ronnie’s
From Ronnie and the rest of his high class staff I ride 2 1/2 hours so that Ronnie’s and only Ronnie’s works on my big
I live on Long Island and that’s a ferry ride of 1 hour and fifteen minutes and then a 2 1/2 hour ride to get to Pittsfield
They are my family
Love and Respect for all of the crew at Ronnie’s”
“9/24 I just bought a new Jetta at Volkswagen of Pittsfield and have to admit I was a bit apprehensive at first. Having purchased 6 new vehicles from Flynn's in the past, I was worried what the new dealership would be like. Happy to say I was pleasantly surprised and blown away by the smiles, helpfulness and professionalism. Once again, my brand specialist was Laura Lorance who went out of her way to find me a car with every feature I wanted, and was able to eliminate those I did not want. No request was too big, or too insignificant for Laura! As far as price, they gave me a very fair trade in on my car, and a very fair price on the Jetta. (after a bit of negotiation of course). To help me agree to a price, Chris came out with an offer for me to consider with absolutely no pressure. They accepted my counteroffer to my delight!
There is another manager by the name of Chris who was also exceedingly helpful and kind.......not what I was expecting from a multi dealership company. They certainly made a customer for life, and I would highly recommend Volkswagen of Pittsfield to anyone. Familiar faces from the past are still there, and the exceptional service advisor, Ethan, has already answered questions for me. So if you are looking for a new or used car, just see Laura......you won't regret it.
Michael J. Nichols, Pittsfield MA”
“Jim and his mechanic (can't remember his name) are the best. I'm definitely going back to him on my next used car purchase. Jim is very knowledgeable and takes care of his customers. That's very rare in car sales. Thank you Jim!”
“Todd is really nice and knows his wrench. Much better than most mechanics locally. Hes not lazy. Hes honest and reasonably priced. I would definitely recommend if you want your issue fixed right the first time.”
“Val is an one of a kind mechanic. I can't emphasize enough, how much of a great man he is !! His work is impeccable and he always charges fair prices !! Don't look any further!! This is your guy !!! He is the best around!!”
“Customer service rep was really knowledgeable! I ordered the wrong year air ride for my truck thinking it was JUST a 08. Come to find out through Scott over there, my truck was built towards the end of 08 so I have some 09 parts. He helped me correct the problem and I must say I am very pleased! Thanks guys!”
“Bedard Bros. Chrysler Jeep Dodge is a Great Dealership, No Hassle No Pressure Sales Team with Customer Service as their #1 Priority!!! Dave Kondej and Gary Herzog were the Absolute Best, would highly recommend you check them out if your in the market for a New or Used car!!!!”
“Ken replaced a convertible top on my son's Sebring, I had gotten several quotes in Buffalo NY and one conversation with Ken had us drive over 350 miles to have this done....it turned out beautiful. Thank you, definitely 5 star quality of work and service.”
“I am very impressed with Firestone. Love the tires I bought and the service and people who work there are terrific. Plus thank you for the warranties. Firestone is fantastic!”
“I was in town for a family event and had the unexpected need for tire service. I called these guys and they came to my rescue! Lou runs a very honest operation and provided exceptional professional service!”
“Excellent place!! Great staff and mechanics...and the first shape I've ever been to who won't talk youninto buying something you don't need...highly recomended!”
“Pleasure doing business with Laura once again, this is the third car I’ve bought from her, one Audi and two BMW’s. From appraisal to delivery as always Laura was very professional and knowledgeable about my 2024 BMW, the McGee Group should be proud to have her on there sales team, she is certainly an asset for there dealership. Mitch in service also goes above and beyond despite how busy he is, he can always answer questions or get me into service, also an asset to the McGee Group.Thank you Laura and Mitch for another great experience at Berkshire BMW, Robert Slade”
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“The service was excellent. The work was perfect. They worked seamlessly with my insurance company. They completed the job in three days. What more could you want from a collision repair shop?”