-
April 2023 by Sv D.
I was at self check out today around 1:36 pm today 04-19-25 at Stop and Shop(400 Lincoln st, Hingham MA02043). When I need a assistant for help, the lady who worked at self checkout service, help everyone around except me.She totally ignored me. Event I ask"excuse me", she still ignored helped somebody near by, but not me. Honestly, I don't know why she behavior like this? Maybe, I am the only Asian at that moment and she doesn't like to help??? I really upset, and I have to moved all my stuff to regular check out instead of self check out.
-
January 2023 by Alana S.
This store does not have a lot on their shelves and is very overpriced. In addition, their employees are rude. The products they sell are not in favor of their customers. I went to buy canned peaches, and none had easy lift off tops. They had to be opened with a can opener. A lot of people do not have can openers these days, and older people would have difficulty opening them.
-
September 2022 by Ben D.
Ham salad is absolutely delish. No need to warm up or cook it's perfect as it is cold. Make sure you go early though it runs out quick!!
-
June 2022 by Mx G.
I end up here often. it is big, has most things, it is reliable. I suspect I will go back.
-
May 2022 by Jim Swift
I've been shopping at this store for over 10 years. Recently the price gouging has got out of control. I generally spend about $260/wk as of recently. I reached out to you guys regarding any type of "high roller" benefits that you might have, such special coupons or discount products. I was told to pick up the circular. Let's do the math. I spend over $13K/year at your store and was told to basically bug off. I went to Market Basket for the first time yesterday and was overjoyed by the cleanliness, the friendly staff, the abundance of products and the amazing prices. I was able to get more things than I usually buy for less. $217 to be exact. You need to lower your prices, train your staff in being kind (the Asian lady in the deli is the worlds worst employee, and don't get me started on the front end help), stock products that we actually want and clean the trash of the carts for god's sake. And get rid of that stupid robot! It has become my life goal to redirect every single customer from your store and over to Market Basket. Have a great day!
-
December 2021 by Sandy T.
Store is dirty and has a bad smell when you walk in. Floors are stained and filthy. Shelves are empty. Produce is old and rotted if not empty. Deli staff is rude and don't know how to cut meat. Employees are rude and apathetic about trying to help customers not answering questions or going to check on items like other stores. I drive all the way to Norwell to get better quality and unfortunately that store is going down also.
-
December 2021 by Susan L.
review on 11/7/21 echos my sentiments. I shopped there on 12/7. Shelves we're not restocked, meat looked old and new packaging difficult to identify. 2 cashiers and line waiting for self checkout. I won't be going back
-
November 2021 by Chris S.
How is it possible in todays day and age for Stop & Shop to exist with poor (read, ZERO customer service) barely any lanes open - at ANY day of the week or hour, food that notoriously goes bad the next day and, insult to injury - prices that are higher then Wholefoods - can exist in the same reality as Market Basket- with exceptional customer service, food prices that are amazing, full shelves, lanes open with people who ALWAYS bag your food? I want this as notice to your Management (CEO included) that when Market Basket opens Hanover, I personally won't cry when you need to close locations. You do not deserve to survive. The only way you do, is it you do a 180° turn around on customer service and staffing. Which, we both know.... You won't do.
-
October 2021 by Lisa D'Arrigo
Cashier was without a bagger, again. My 76 year old mother decided to help her out and began bagging her own groceries. To her surprise, the cashier, Marylou, started telling her, very rudely, to stop, saying she was “making it worse.” 1) They are her groceries. If she wants to bag, she can bag. 2) Maybe someone can get Marylou here to understand how you speak to a customer, especially an elderly one who was just trying to be helpful.
-
September 2021 by Ron Harkins
Rude, self checkout clickers never work, scales in produce have scales down and the lines are too long. If we have to check our own stuff, bag our own stuff can you at least give us the tools to do our free work. It shouldn’t be this hard to give you money.
-
July 2020 by J R.
Just curious what Stop n Shop Employee Policy is about employee getting a soda from the Fridge and drinking it first without noticing that person paying for it First! If Employees can choose and item off the shelves and enjoy, then my apologies cause I was raised to always pay for your snack or beverage at your employers store.To me, it could show to customers to grab and eat or drink before paying. A slippery slope toward profit losses and stealing. We noticed 7/10/20 at 11:25am at the hingham store Self Check out the Heavy set Gentlemen working the area just helped himself to a beverage from the Fridge at that area. If he paid for it later in the day, then GREAT! But, he forgets to pay for his refreshing cold beverage even though he was feet away from Customer Service, that's Employee Theft. I have been in retail and profit losses from employees are big problem, they usually feel entitled.Well, apologize if I jumped the gun, but with that said,I hate anyone that steals from anyone. I am a very Loyal Stop n Shop Customer!!The store has always been a pleasure to shop,Great employees that are always willing to help or guide. BE SAFE7/29/20In and out and fully stocked and bought what I need but still customers not adhering to the arrows on the floor! Suggestions would be place a stand at each aisle with arrows at eye level. I noticed no one looks at the floor and just go anywhere they like.
-
March 2020 by Carol Haley
Everyone is so friendly and a convenient place to stock up!
-
January 2020 by Nicole J.
Unfortunately this is the only major grocery store locally. I have never had so much bad food in my life. Chicken bad two days after purchase, shrimp thrown away night of purchase, poor quality fruits and vegetables. Today I was in the store and picked up a bag of cuties mandarins, there was a completely rotten one, not just past it's prime, liquified. I tried three bags, all had the same issue. Food like that shouldn't be put out for sale. It's indicative of the poor management. Can't wait for Market Basket to open in Hanover!
-
December 2019 by Brandon K.
This specific Stop&Shop has GOT to be up on my "favorite Stop&Shop's" list. So clean, HUGE, and has so much that other Stop&Shop's are jealous!In this area, none of the Stop&Shop's really "wowed" me until I came here. This location sits on Lincoln Street (Route 3A), just south of the Weymouth town line. It's right by the Hingham Shipyard Shopping Center, and while it isn't so busy in the evenings, it's insane on the weekends. It has twenty-five aisles (on the larger side for an S&S), with a full "general store" selection. Lots of groceries, and tons of other stuff too. Seasonal, hardware, cleaning supplies, health and beauty, baby items, and lots of other stuff. The other benefit for this specific location is they have an entire three aisles dedicated to beer, wine, and spirits. This could be another reason it gets so busy. The store is consistently organized, and the remodel to this one was just over the top... done well and accurately. This supermarket certainly beats both the Weymouth and Cohasset locations by miles. The staff are all friendly, and self-checkout is open until they close (lots of other S&S locations close Self Checkout earlier than closing time!). Gail, the cash office/service desk associate, and Nick, one of the assistant managers were both very helpful during my recent trip to the store. Huge "Grab&Go" section at the front of the store too. The best and most reasonable place to do your weekly food shopping in Hingham. 5 stars.
-
February 2019 by Kelly McCarthy
Close to home & the associates are always helpful!
