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“We had a great experience at this store today: My husband had to switch from his phone provider to Verizon where I’m already a customer. Zach helped us along the way by being super knowledgeable, experienced, helpful and personable. Now this is our store to go to!”
“Fadi B. was incredibly helpful, kind, patient, extremely knowledgeable, personable, professional, and welcoming to me as someone overwhelmed by tech choices. He has a great demeanor and is a great salesman and manager who has a genuine approach to getting the best product and services for each individual. He navigated multiple customers with care, concern, respect, and clear communication while his calm and know how helped customers who felt overwhelmed by choice or tech stuff feeling helped and considered and listened to. One of the best customer service experiences I’ve had! Will do return business here! Thank you so much!”
“I needed a new iPhone and iPad. I worked with Nicholas M. (not the manager Nick) who was both knowledgeable and patient. I wanted a white phone which they did not have in stock but Nick was able to personally go to another Verizon store to get me the white phone. He answered all my questions, transferred all my information from the Cloud and managed to get me some substantial credits as well. I was very pleased with my experience. Elaine”
“I want to thank the people who helped me with my MacBook Pro! I came in with a dead laptop and I had no backup (it’s was a rough year, don’t ask). Max, Stefan, Lisa and MaryEllen gave me great advice, helpful information, and great turnaround. I sent my laptop to Drivesavers who retrieved all my data ❤️ quickly! Then I had my logic board, battery replaced! I will definitely go back to this store for any future purchases or help. I’m so grateful they made this process as painless as possible for me.”
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
Mobile Phones
“I appreciate the Derby team for taking care of the entire upgrade process for us. I upgraded a year ago at another location and was basically handed a phone and told good luck.
Ron had us out in about 30-35 mins and took care of the data transfer, trade in and putting the accessories on while I worked on my laptop.
Overall a great experience”