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October 2023 by Brandon Ahearn
CLIENT COMPLAINTI have been dealing with a nightmare because of Fidelity. I have been trying to close an account since April of this year. Every time I am told Fidelity has the paperwork needed and we are all set I end up not hearing back for weeks. When I reach out to transfer my funds I am told excuse after excuse as to why the paperwork is not ready. Signature needed in ink not digital signature, date missing, documents not received, portals not working, systems being down, etc. I am horrified by the level of inexperience and unprofessionalism being displayed. I am not sure what I have to do to get my money from these people. It seems they just do not want to close the account so they can continue making money on the investments. My next step is going to be contacting my attorneys and filing a lawsuit against Fidelity and its employees. Do not use these criminals to invest or manage your money. I have worked with Bank of America/Merrill, Chase/JP Morgan, Ameriprise and Stiffel and have never had the issues I am having with Fidelity. BEWARE!
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April 2023 by Robert R.
Easy to use website but moreover, great results on Index funds and ease of funds transfers
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April 2023 by Tom Young
I wanted to open an account but they didn’t answer the phone in a reasonable amount of time, I hung up after 15 minutes.
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February 2023 by Ronald Cote
I've been with Fidelity for years and have no complaints. I use the online trading courses and use options to increase income.I would recommend them highly..
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July 2021 by Charles Denny
They are below 1 star. They were almost impossible to get through to and when I did the person that I talked to lied to me. I will never use this firm. I had to give them 1 star in order to post my review.
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July 2015 by Alpheus Caine
It was good !!!!!!!!!