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October 2023 by Joy Duncan
great service and attention to detail
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June 2023 by Vincent Lee
Quick, affordable and very nice staff. Sat on my glasses on Sunday evening and got lucky with a Monday 4pm . Maria is sweet and kind so be nice to her.
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February 2023 by Bob Willard
Very thorough exam.
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February 2023 by Susan Mcmillan
Horrible. I went in to get 2 pair and both were wrong. I was incorrectly measured for progressives and the lenses was too high in the frames. I was remeasured and the new pair was also wrong. Couldn't see out of the glasses. Mgr said no returns. refunds 3-4 times, problem with your doctor & eye exam & myeyes.Went back to Dr. for another exam and it was the glasses made wrong. My glasses were incorrectly made twice and I was told it was "a problem with my eyes". Two months going back and forth including being told to come on Thursdays after 1:00 finally got my refund. I complained to BJs corporate Customer Service.
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January 2023 by Roberta Tomacchio
Great experience! Staff was very easy to work with!
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October 2022 by David Drescher
A perfect visit. Could not be happier.
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July 2022 by Molly Wanek
Carmen (receptionist, optical assistant, tech wizard) was so knowledgeable and helpful! For the wide variety of tasks she is expected to do in her job, she is personable and kind throughout the process. I felt immediately comfortable and she was so accommodating with the restrictions of my recent knee surgery. Thank you, Carmen, for making the eye appointment smooth!
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May 2022 by Anastasio Abad Vidal
(Translated by Google) Mrs. Carmen who attended me very accommodating, very professional and very attentive !!he deserves a 100(Original)La señora Carmen quien me atendió muy complaciente muy profesional y muy atenta!!Se merece un 100
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September 2021 by D C
Sue Sevener is patient and kind. I really love Bjs optical and I will continue to get my annual eye check up here. Thank you Sue for helping me purchase contact lenses.
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June 2021 by Bryan J.
2nd year in a row I've ordered a cake 5 days in advance only to show up and 1 the cake hasn't even been started on and 2 what I was promised could be done to it couldnt..then to watch customer after customer come to pick up order and be told ohh it's gonna be another 15 mins, mind you I was told the same thing and have now been waiting and hr... very disappointing
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April 2021 by Glenn C.
Coupon book just came out today, headed over to grab some (5 or 6) Adirondack chairs and there was only 2 left? Bummer good spot to grab our butter, paper towels, toilet paper, and a soresto collar for the dog!
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August 2020 by Darlene MacDonald
Great prices and the Wellesley Farms brands are always great
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August 2020 by Tony D.
This store has really gone down hill. Not one register person. Last time we go here !
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March 2020 by Debi Kedian
BJs Haverhill is doing a great job managing lines and registers during this crazy time. Kudos to them for keeping it calm in there.
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March 2020 by Bill Sheehy
The Haverhill store is where I usually go - never again for anything except gas. Went in this store for the 2nd time in a week today. Busy the first time, but very busy this a.m. - as you would expect on a Saturday. 1 checkout register both times. Today, the front of the store was full of full carriages abandoned (mine included.) by customers who refused to wait so long. Management at this store is an absolute disgrace.
