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March 2024 by Nicolas Carvello
Wish I could give this location zero stars. Place is absolute garbage. Called to confirm they could still give me an oil change if I showed up at 6:50 before I drove 25 minutes there. The “manager” said as long as I get there before 7:00 they can service me no problem. I showed up at 6:50 and all the employees are just hanging out inside and wouldn’t even look at me. I called the number online and was told the location closed early. Will never go back to this location.
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March 2024 by morgan higginbotham
Quick service. Opened 3rd bay so I wouldn't have to wait. Carlos replaced my cabin air filter that apparently in Nissans takes an acrobat to replace. Carlos had to contort himself to put the new filter back into place & all with a gracious attitude.
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March 2024 by Tom Norris
Service a1
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February 2024 by M C
Recently had a basic oil change here. I know embarrassingly little about cars so I'm never sure who to trust but was way overdue for a change and figured I needed to just go get it done. I was overall very satisfied with the service at this location.They took my car right in and got right to work. The main guy who talked to me was really friendly and the other employees worked like a pit crew checking my tires, cabin filter, etc. The guy explained everything so I could understand it all and wasn't condescending at all for my lack of knowledge. I was even more reassured when some of them checked with one guy who seemed to just know everything. He sounded like a dictionary on every single thing and it made me feel even more comfortable that the work was being done correctly.I know they have to try to upsell customers on other things but I wasn't pressured at all when I said I just wanted the oil change. They were very up front about showing me the condition of my filters and saying they still looked fine instead of trying to get me to buy new ones that I didn't need, which is very appreciated.I loved the quick and friendly service, no pressure sales environment and honest, transparent communication. I've had an oil change here a few years ago and recall having the same experience. From both of my experiences here I can definitely recommend them and will be going back in the future.
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February 2024 by anthony derosa
Very accommodating with our RV. Very friendly and helpful . We will go back.
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January 2024 by mandy macomber
Who doesn't love not having to leave your car while maintenance is performed on your vehicle
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October 2023 by Beverly Cruz
Quick service, professional.Wanted transmission fluid done, but access is underneath my car, so they couldn't do it...
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October 2023 by Ben Brady
This team was awesome. Took me in right before close and were super cool about it. Too shelf.
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August 2023 by James Carter
When I got 100 feet down the road my car was making a loud noise coming from the engine; it was not doing that before I arrived. I returned to Valvoline within 3 minutes of leaving. I explained what was wrong and they opened the hood, did a quick look and said everything looks fine and "We did everything right regarding your oil change." I reminded them it was not doing that before! They replied "take it to a garage and let us know what they say." I refused to spend half my day at the garage and get charged for a diagnosis and possible repair. I asked them to go for a test drive with me. One rep went for a ride and he opened my hood and saw that when they took the air filter out they managed to disconnect the air filter box to the engine itself causing a sort of engine vacuum issue. It was easily repaired once he noticed. I was made to feel like a liar, like I was responsible and I had 3pm dinner and a movie tickets that I ended up missing because of this delay. I'm very unhappy and expect a full refund. Not once did a manager get involved! Very poor customer service. This is the second time damage was done to my car and they expected me to go fix it at a garage at my expense!
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August 2023 by Michael Whitney
They are awesome here. Thanks for showing me some knowledge on the work truck.
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June 2023 by Liam Carlson
Great service, but just be sure to pay attention to when they are talking with you, they try to upsell you on things. I have no problem with that, they are just doing their jobs, but just be aware.
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June 2023 by Conor R.
Fast, efficient, professional and courteous. What a great crew and have appreciation for their diligence. Will be team valvoline going forward!
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May 2023 by Glenn C.
Great guys, and girls quick full synthetic oil change-Military discount, topped fluids, tire pressures, lights and out the door for 102.00
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April 2023 by Kevin McCarthy
I came here because my oil change light came on after only 2 months of getting my synthetic oil changed at the dealer, and 2k miles short of when I am suppose to get it changed again. Ian, from Valvoline explained that the they might not have reset the oil change indicator. He checked my oil and told me that I didn’t need an oil change at this time and to come back when I am suppose to, according to the sticker. I was floored. Floored enough to take the time to write this review. I will be going to Valvoline when it is time to change my oil again. And every time after that. Thank you Ian, you are truly a professional.
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March 2023 by Theodore Kempinski
My wife had our mini van serviced today for an oil changed. She was asked if 38 psi was ok for the tires since it is winter she said that was fine. They never put air in the tires. She knew this because she had a low warning for a back rear tire and that lists all the pressure. That never changed. Almost every time you add air the gauges record the increase right away. She asked the attendant did you add air because my system does no indicate you did. He reassured that they did and that it takes a couple of miles to record the new pressure. My wife took him at his word. Well there was no change in any tire after all of her errands. Well that was no true obviously. You didn't have the secondary check on this one by the attendant versus the person who filled the tire. For $90.00 you should be able to complete your prescribed service that you charged us for. He didn't verify the job was done he just lied to my wife. We will not be back to your business - you took advantage of my wife.
