-
August 2023 by Marty L.
How do they not have an express line? Place is horrible! 5 self check out spots full of people with full baskets and no clue. Painful place to go.
-
April 2023 by Renee H.
Why is this place always so disorganized and disgusting? There needs to be a huge change in management in this building
-
September 2022 by Kerri B.
This company is the worse I placed an order for a wireless keyboard and mouse and a webcam. IT says fed ex delivered it, I went down to my porch immediately after I got the notifications from fed ex and no delivery, I call for a refund and I'm getting the runaround, I put a claim in through fed ex and they have come to the conclusion they have delivered it, I asked for proof I get a slip that just days Haverhill, MA not even my address, ni picture, no signature nothing!!! I have repurchased the item and now I'm out this money , with no resolution from target!! Thanks Target, you have just lost a customer.
-
August 2019 by Kellyanne L.
This Target has really gone downhill. They have fewer size selection than they did when they opened, and it wasn't great then. They have one or maybe two real lines open now that they have self checkout. Self checkout doesn't take cash, and they frequently have more associates working self checkout than the lines. Only one line was open today, and self checkout was clogged. Also, I had a rude associate at customer service when I returned an ill fitting item. She took a phone call after the person in front of me had a turn. I had the wrong receipt with me and was subsequently cheated out of five dollars due to this item allegedly being on sale at some point.
-
May 2019 by Rosie B.
My go-to target. They always have everything I need. My only complaint is that there are barely employees at the cash registers and the lines get very long. They just added self check out which has helped lines move faster
-
May 2019 by Carole L.
Being a loyal customer of Target of Haverhill for years, I must write to express my great disappointment in the company's decision to install many self check out registers. This is a bad idea for several reasons: 1. Target is taking away jobs from people that need them! 2. It's a highly impersonal customer experience. Customers want to deal with real people who smile and say THANK YOU, and HAVE A NICE DAY! 3. The machines are confusing and people don't have time to stand there, wasting their time to figure out how to use them, especially the elderly who are not accustomed to new technology! I went there this morning and there were ZERO sales clerks at the registers and nothing but self check out machines open to service customers. I saw three clerks around the front, one of which was kind enough to ring out my sale for me.....because it was too confusing! I refuse to go to any self check-outs. Get back to using real, live, breathing humans to service your customers. If you want to keep taking people's money.... at least give them back some gratitude and courtesy. And most of all, before you go the way of KMart and Sears, stop trying to bamboozle customers into thinking you're doing them a big favor with self check outs, when it's clear you're trying to put more money in your pockets by hiring less people!
-
January 2019 by Rich S.
This specific store is atrocious! Never any carriages available, nothing is in stock and the aisles along with the shelves, are a disaster. I won't pick on certain departments or job titles that need to clean this up but something needs to be done. I was in the store the other day and I heard two separate customers make comments about how they hate coming to this Target because it's disgusting. You would think that being the eighth department store retailer in the United States that there would be some pride in ownership shown. Embarrassing!
-
January 2019 by Matt C.
I love Target. They always have the greatest products. However, as other yelpers have indicated, whoever is the store manager needs to be fired. I don't know if it's a staffing issue or an overstock issue but it is not acceptable to have pallets upon pallets of stock just sitting out unattended blocking aisles. I shop there almost daily, and I continue to see this...daily. It's frustrating because I was really pumped for the Necca/Funko section, which seems to always be blocked with pallets District managers...please fix this. If I had time to come in there and start working on pallets myself, I would. This is my target which I am literally 2 minutes away from. FIX THIS!!!
-
December 2018 by Matthew M.
Called for hours on December 28th and automated system said to check website for the particular store. So I did and website says open until 1159pm. Drove all the way there 45 minutes with three kids to find out they closed at 10. Not happy
-
October 2018 by John J.
Whoever manages the store should be fired. It is absolutely filthy, inventory is all over the in boxes, I can't even walk down aisles. Quite frankly there are safety issues everywhere you look
-
July 2018 by Barbara B.
If I could give this store ZERO stars I would. What a horrible store. Checkout is impossible. Two lines open - no express line - and the two cashiers must have been competing to see who could be slower. Cashier looked at the ten-dollar bill like it was something he had never seen before. He said, "A hundred?" NO! A ten! I could have taken a nap during the time it took for him to calculate and take $6.20 change from the cash drawer. Not to mention the abandoned snack bar. No service there at all. The worst store ever!
-
February 2018 by Ann Thomson
ok service
-
February 2018 by Samantha W.
The store is clean, but the register area is turning into Walmart. There is 1 cashier, and the line is in the main isle. The girl who works customer service during the day has an attitude. I exchanged and item and had two other things in the carriage to buy. Instead of ringing in the other two things with my exchange, I had to leave and go into another line to buy the items.
-
January 2018 by Tom K.
Zero cashiers and three customers standing around wondering if anyone works here. I really want to support your business as your political aims align with mine, but I can't stand around indefinitely waiting because your staff can't be found.
