Self Storage in Haverhill, MA

“If you ever have an opportunity to meet the assistant manager, Rick, he is amazing at his job. He is thorough in answering questions and accomiddating with any and all concerns you may have with the units. He helps you determine which unit is right for your needs so you do not ever over pay. Thank you Rick !”

“Customer service by store manager (#877) is above-par. (written back in 2021 probably).Update on 2/22/2024: I rented a unit on the 6th floor, ending my rental on 2/15/2024 due to my moving out of state. I started my rental with them September of 2021 (to give you context for how long I've been satisfied with Cubesmart satisfying my storage needs).When I first moved into Haverhill, I immediately noticed such amenities endemic to the 15 Hale Street location such as availability of a cargo van for moving in my materials as well as future usage contingent on availability. It's cheaper to rent than a U-Haul. I challenge you to find another storage place with such an advantageous amenity that makes moving from one town to another (especially interstate) less stressful and costly.I noticed over the 3 years I've used Cubesmart that the facility is well maintained and cleaned, usually with a surplus of carts to move materials on ground floors. Also, there's a well maintained restroom conveniently located in proximity to the office, open during office hours. The elevators were convenient to use as well.In addition, there are two main entrances: the front and the rear, preferential access contingent on where my unit was (in my case, the rear was better). An overhead door allowed for entry and exit of bulkier materials heaped on carts. If there were any issues with the door hinge/lock operation, management ensured timely repair by their designated vendor.It was readily apparent that management cyclically toured the premises to ensure everything was in order. At this point, it would be good to mention how effective, diligent, cordial, and exemplary customer service-driven was store manager Nicole and her staff: I have never seen anything like it. Whenever I would call or email, she answered promptly.Honestly this is the best storage place I've ever rented from and am sad that I am moving to a city that doesn't have a Cubesmart because I appreciate how it's business model is run.Also, one of the reasons why I chose this facility is due to, at the time when I started my contract (again, September of 2021) the most economic rates I've googled once I compared to neighbouring storage facilities. This is significant considering what a good deal I've received over 3 years based on everything I've said above. I highly recommend them.”