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August 2024 by Christopher Howe
I drove from NYC to view and buy a Volvo XC90 Recharge Ultimate. Braeden, the salesman with whom I'd set up an appointment, had everything ready when I got there; the car was charged and ready to go. As an XC90 owner, I was somewhat familiar with the new XC90 but, as my car is over 10 years old, Braeden happily explained and demonstrated all the new amenities that come with the car. He was very familiar with the car and well versed in its specifications. During the test drive Braeden continued to explain the car to me and conveyed the true value of the car, the numerous safety features, and the advantages of purchasing it from Jaffarian Volvo. In short, if you're considering purchasing a Volvo at Jaffarian, you should ask for Braeden, a very honest and forthright man.
Francine in the Finance Department also should be recognized. She had a very thorough knowledge of the financing options available for the purchase and was able to describe and show the value of the extended warranties available with a Volvo purchase; warranties well worth it.
The dealership itself was certainly worth the drive from New York City. Everyone who I spoke to was helpful and informative. In short, when it's time to purchase my next Volvo, I'll likely make that 4-1/2 hour drive to Jaffarian Volvo again.
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August 2024 by Sam Mitchell
Great experience.
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August 2024 by Matt Faulkner
Great experience purchasing my
Volvo. Braeden was knowledgeable and responsive, and didn’t try to force me into any decisions. He had the car ready within a day or two. Can’t recommend working with him enough.
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August 2024 by Rob Cohen
I had the best overall buying experience since my first car almost 40 years ago. My thanks to Gavin Jafferian on a streamlined negotiation process, to Beng Ong for a thorough effective orientation of my new car and to David Parker for adeptly managing the overall process.
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August 2024 by Hector Busigo
Had a quote from this stealership’s service department of $2k to do a timing belt, tensioners, water pump etc. for regular maintenance on my 2013 96k mile Volvo S60. Came on a later date to ask for an appointment around 5pm to ask when I could drop off the car to do the job and Mr. Rob the service manager sat down with me very politely explained when I could drop off the car. Rapidly he went on his computer and pulled out the Carfax to see the history on the car because I bought it used and he noticed the car had a compression test done before I bought it. He said he was contacting the dealership who performed the job to ask the reason why and I thought wow this person shows interest and goes the extra mile to help the customer! What a great guy! He told me he was going to call me back and I could drop off the car to take care of the job. A day went by and no call, I called and the lady at the service desk tells me that I couldn’t drop the car because they were booked and Ron was going to call me back that same day. That evening he calls, apologizes and rapidly addressed the compression test issue when I only wanted to do the timing belt job. He said the car had low compression in two cylinders and was burning oil and offered to do a piston ring job for $6,500 to what I responded that the car was working fine and there wasn’t any noticeable oil consumption in the 500 miles we drove the car and my interest was doing the timing belt job which was my priority because the car was for my son and I didn’t want him stranded on the side of the road. Mr. Rob politely said he was calling me back for an appointment. Two months have passed and I’ve been waiting for that call. I’m really glad I decided to sponsor a small business in Merrimac MA called Yankee Garage experts in Volvo and Saab which were very professional and reasonably priced. I guess Mr. Rob’s per job rate is over $6k and if you don’t have a newer Volvo they don’t take you into consideration.
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August 2024 by Cheryl Colella
Great experience working with Harutyun Yesayan and the Jaffarian Volvo team. Love my new XC40.
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August 2024 by George Armstrong
I recently leased a new Volvo with the help of David Parker, and it was a fantastic experience. David was knowledgeable, patient, and attentive to my needs. He answered all my questions and provided great recommendations. His professionalism made the process smooth and stress-free. I highly recommend David for anyone looking for a new vehicle. Thank you, David
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August 2024 by Apaar Baweja
I came to jaffarian for servicing and a simple repair. The servicing went smoothy, but much more expensive than other Volvo dealerships I've been too. The servicing team clearly did not examine the part of the car I asked them to repair. I had ducktape holding the piece together and it had clearly not been moved to examine the problem. They then told me that it was impossible to repair and quoted me an exorbitant ammount for a completly new part. I brought my car to another shop and the repair was completed in half an hour for a tenth of the price jaffarian quoted me. Do not go here for anything more complicated than a simple servicing.
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July 2024 by Renee Matte
This is my second Volvo purchased from Jaffarian Volvo. Service continues to exceed expectations.
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July 2024 by Michael Joy
Gavin Jaffarian and David Parker were awesome to work with. Very professional and very fair. I highly recommend And looking for a Volvo or Toyota to come here.
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July 2024 by Teresa Doherty
I had a great experience working with David Parker at JAFFARIAN Volvo. David was respectful, easy to work with and attentive.
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July 2024 by Alethea Copelas
Had a great experience working with David Parker. Car shopping can be a stressful experience but he made it easy and hassle free, Price was competitive and they gave me a good price for my trade in. I’d recommend them to anyone looking for a new or used Volvo.
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July 2024 by Michael Hutchins
I drove all the way from Maine for my first fully electric car; the Volvo XC40 Recharge. Maine Volvo dealerships didn't have the color or style I was looking for, so the wife and I took a drive down to Haverhill and worked with the magnanimous Dave Parker. He provided us with a stress-free, no pressure experience and we walked away happy first-time Volvo owners! Thanks Dave!
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July 2024 by Matt Ferretti
First time leasing a Volvo. Big thanks to Harut and Alfonso for working with my family and getting us into 2 new cars! Great stress free experience! If you're interested in a Volvo give this dealership your business you won't regret it! In love with our 2024 s60 and xc60 recharges!
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July 2024 by David Kazanjian
I got my car at a great price!
Everyone was very polite, professional, and helpful.
