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“The employees answering the phones, and the EMTs are very compassionate, and took very good care of my elderly aunt on the occasions I had to call an ambulance for my elderly aunt.”
“I had a fantastic experience with this Hertz location. Their customer service was top-notch, and the car I rented was clean and well-maintained. The pickup and drop-off process was smooth, and the staff was friendly and helpful throughout. They also were able to arrange rides for me to and from the auto body shop I was using which was super helpful . I would definitely recommend this Hertz location to anyone in need of reliable and hassle-free car rental services.”
Car Rental
Car Rental
Car Rental
“Andres and Nick have truly redefined the meaning of exceptional customer service. From the moment I first interacted with them, it was evident that their dedication to ensuring customer satisfaction was unmatched.
Andres, with his meticulous attention to detail, always ensures that all my rental documents are prepared promptly and accurately. His efficiency and professionalism make the rental process seamless and hassle-free.
On the other hand, Nick's passion for customer service shines through in his commitment to ensuring that the car I rent exceeds my expectations every time. Whether it's cleanliness, maintenance, or simply ensuring that the vehicle aligns perfectly with my preferences, Nick goes above and beyond to make it happen.
Their combined efforts have not only made my rental experiences enjoyable but have also instilled a sense of loyalty towards the Haverhill location. Previously, I would frequent other rental locations, but now, solely because of Andres and Nick's exceptional service, I am firmly committed to renting exclusively from Haverhill.
Their dedication is not just about doing their jobs; it's about creating meaningful connections with customers and ensuring that every interaction leaves a lasting impression. Andres and Nick are the epitome of outstanding customer service, and they have undoubtedly earned my trust and loyalty.”