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March 2024 by Richard Lucas
Good place. Clean. Not busy early in the morning.
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December 2023 by Paul Vitale
I used to frequent this location heavily back in 2019-2020. But I had dealt with a very rude employee and refused to come back. Today, nearly three years later from my last time going to this location, I returned anxiously expecting another terrible experience at Planet Fitness. However, I was pleasantly surprised with how wonderful the two employees I dealt with treated me.The young woman was very pleasant and helped me sign into a tanning bed right away. I was waiting for a gentleman to leave the tanning bed before me and I was concerned to ensure my appointment was for that specific bed. The employee reassured me that I was next for the tanning bed and that he personally would attend to any problem I had while using the bed.I finally truly believe that there was no judgment shown at Planet Fitness & I believe those two associates redeemed my opinion permanently of this location. Thank you to you both (I'm unsure of your names) but I appreciate your kindness and great customer service/attitude. It didn't go unnoticed by me.
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December 2023 by The Truth
12/23/23: No hot water in the building. The shower situation has NOT been good — for a very long time.Ladies undressing today for showers only to discover they can’t. Leaving upset. Young Assistant Manager (dark shoulder-length hair) entered locker room. I asked if she knew if it was broken, could be fixed, etc. She did not know and was extremely obstinate about it. Shockingly so. She was unwilling to discuss it, or any solution. I asked for Manager who she happily disclosed was not there. She continued to be as rude as possible and this was intentional on her part. She looked me up and down to observe my dress and body language to see what she might be able to get away with. She was afraid because she knows she isn’t qualified to manage anything, and is not willing to learn.I asked if she could notify Manager then. She said “No, he is with his kids today and I don’t want to interrupt him.”A Manager’s job is to be available for situations like this.I asked for his contact information. She said I could only email him, and to get his card up front. On my way out she intentionally ignored me as I tried to communicate further to ask if this was was the correct email, as it wasn’t personalized. She was smug. arrogant, highly disrespectful, defiant.This younger generation will do anything to get out of work. And Planet Fitness has some of the laziest employees around.
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December 2023 by Jim Garland
I arrived at Planet fitness Monday Nov 27, at 0225 To start my morning workout, The club was closed, Its suppose to open at midnight. There's no contact number to be able to call to inform the manager.I stopped by the club at 1030 am and spoke with the desk staff, I mentioned that they should post the managers number so when it happens again. Believe me, this isn't the first time. If planet fitness opened as promptly as when they remove money from your bank account, this wouldn't be a bad place.
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December 2023 by Nick Mac
Please; find a bigger space!! But bring the employees with you!!! Or; kickthose pesky pickle puffers, I mean pickle ballers out & expand, expand, expand...
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October 2023 by John C
Pretty cramped, not much space for all the equipment which isn’t a great selection but the staff was great.
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July 2023 by Adriaan Van Wyk
Love the program on the new bikes. The time challenge on the row machines is awesome. Overall a very good. If it wasn't for the 75lb dumbell limit, I'd give it a 5 star rating. We need the dumbells to go up to at least 90lb.
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July 2023 by Nancy
The staff is always friendly and the gym is well maintained and clean!
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July 2023 by R D.
Typical PF in the sense that it is essentially hostile to resistance training. 75% of the space is loaded with unused cardio machines. The rest is dedicated to nonsensical and ineffective resistance equipment. Of course this is the equipment most in demand so it's difficult to get a work out in of any significance most of the time. Just an atrocious fitness experience all around. The ultra low price lured you in but don't bite.
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June 2023 by Charlie McNamara
The staff is friendly and the place is always in great shape. But what I like best about the club is the culture. All the people that attend seem to follow and support a culture that is welcoming to and cooperative with one another. While I have been working out for many years, for people who are new to it a gym can be an intimidating place, but you all do an amazing job of making it a very nice place to go to work out! Cheers!
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April 2023 by AnnMarie B.
I went into Planet Fitness and Hanover today to sign up again. I explain to them what happened at my home club in Middleborough yesterday and they were so friendly and understanding and helpful. Great staff Middleboro needs to hire people like the Hanover staff stay away from Middleboro that's all I can say it's dirty and the front desk staff are very rude and they don't care about keeping members. Hanover is awesome it's clean. They are friendly and helpful.
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March 2023 by Cami G.
They do not recycle what so ever based on my observations @ locations I frequent. Very disappointed. Locations that do have recycling bins which aren't all I have seen being thrown in regular trash. Staff trash behind front desk filled with plastics. Staff should be trained to recycle & signs for patrons as well. This is 2023. Most PF I visit don't recycle. Rt 1 Mass & hingham sites - ZERO recycling. PF sells beverages all in plastic containers & isn't being responsible. Staff always very nice in all PF I use. Down South VA & FL I have too found poor recycling to none. Gotta do better. I have many pics I could post but opt only to do verbal review in hopes of having some impact for change. Makes me want to almost cancel membership.
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March 2023 by chris Velez
Dude is this Hanover or Fall River? 1 urinal works in the men’s room and 1 toilet. There were about 15 guys n the bathroom and possibly 100 people in the gym. There was literally a line w people waiting on the urinal! Clearly 2 pink add kids in the front that don’t know how to do anything but push ups. No eye contact or communication or welcome whatsoever! Just gross place in general
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March 2023 by Vis Pat
There are many things not working at this planet fitness location and worst part is management do not even bother to fix it. They just put sign that temporary out of order. Worst part is shower, hot water is on and off, shower heads broken. Water fountain is having super low pressure. Don't waste your money for black card at this location because amenities are working but staff just put sign on monitor that it is not available due to screen not working or internet not working, etc...
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March 2023 by Edward O.
The usual Planet Fitness can't beat the price I wish they would bring back the pizza they had on Monday nights.
