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August 2023 by Janice Riessle
Purchased Wake Beach Shoes in April with anticipation of the summer beach. With sooo much rain, I never got to where them till late July. I wore them 2x and the sole that is connected to the the upper part of the shoe came apart. I called the company only to betold to go back to Super Shoes. They won't stand behind their own product.
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November 2022 by Bob “Bobby G” Gregorio
The people in ice but the mailbox lied said it was a three for the building number they're actually a two other than that they were cool
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October 2022 by Julie A
Bought a pair of flip flops. They didn't fit. Only a person with a thin foot, top to bottom could wear them. They were wide, side to side, but didn't fit someone with a nice arch.
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October 2022 by Jackie LeVangie
Their shoes are so comfortable!!
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August 2022 by Deb Martin
Extremely happy with this company. Purchased my first pair of sandals/ flip flops after seeing them on Good Morning America. I walk over 6000 steps a day in these sandals with such comfort- never an issue with knee or back pain. Highly recommend!
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June 2022 by James Roy
Delivered shoes are to narrow. My wife and I tried over and over to contact, no one is there. Instead of exchanging we are sending back. Would have liked to work with them, but they don’t care.
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April 2022 by janine gandet
I bought 3 pair of shoes from this company. 2 pair of shoes worked out well. The 3rd pair I wanted to return, because of sizing. I returned the shoes& placed them in a smaller bag w/ tags on them to send back, because I was paying for shipping to return & I asked for a refund. It’s been 3 months & I have received very little correspondence, I’ve emailed several times & left several messages with no call back. They said because I didn’t send the shoes back in the box they won’t issue me a refund. So now I paid for shoes, paid to return shoes, & now have no shoes & I’m out $40 with no response & no resolution. I’ve asked them to give me store credit or just return the shoes in a bigger size & I get no where. Worst costumer service I’ve ever dealt with. I would never buy anything from this company again
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March 2022 by Maureen O.
I bought 2 pairs of shoes from Island Surf. I didn't like the insole, but when I've tried to return them I can't get anyone to contact me. I've left numerous phone messages. I've sent emails to the accounts listed on their website as well as the one from their automated phone message and all have bounced back. The shoes themselves look ok but their customer service is non-existent!
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October 2020 by Yow Ser
I saw this company featured on Good Morning America as a small business that needed help during the pandemic. I ordered a pair of shoes and two sandals. The foot bed of the leather sandals came loose within about a month. When you walk it makes a swooshing sound from the air being trapped in the foot bed being squeezed out. I emailed the company and they said to send them a picture of the problem. Seriously! How can i take a picture of air? I emailed them back and asked how to deal with this and no response. Emailed a second time and no response. Pretty pathetic they played on peoples sympathies and don't stand behind their products.
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September 2020 by Diego Arellano
(Translated by Google) Excellent footwear I am an unconditional supporter of your products I love congratulations(Original)Excelente calzado soy un seguidor incondicional de sus productos Me encantan felicitaciones
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July 2020 by Jane Danahy O'Neill
I recently bought a pair of Island Surf boat shoes. They are the MOST comfortable shoes I have ever worn. I have had foot problems for years and
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July 2020 by Jane Danahy O'Neill
I recently bought a pair of Island Surf boat shoes. They are the MOST comfortable shoes I have ever worn. I have had foot problems for years and hate to buy new shoes. From the moment I tried them on they were comfortable. Feels like I am walking on air. Check out their website. I highly recommend them. I found this company watching GMA. Island Surf was recommended as a GMA deals and steels to help small business.
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July 2020 by Connie Spencer
Update: Items finally arrived. After placing an order for two pair and not receiving them in an acceptable amount of time, (Extra time allotted for slow shipment due to pandemic I attempted to make contact with customer service. I placed multiple calls with no success, eventually met with a full voicemail. Nobody ever responded to any of my voice messages or emails. I almost feel it was my original negative review that got them on their toes as I received the order approximately 3-4 days after leaving the negative review. Product: Shoes appear to be decent quality and are VERY comfortable. They have a super thick gel type insole to them. I love their shoes and wish I could leave a 5 star review, but due to not receiving any sort of explanation or apology regarding the extended shipment time I cannot.
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June 2020 by Brittnee Logan
I have had my new shoes for 2 days now. I absolutely LOVE them! Just had a baby 6 months ago and was having alot of trouble with my knees and feet. After wearing these shoes, I have noticed a big difference in my feet, they dont ache as much. Yes, I still have some baby weight to loss but these shoes helped me out alot with walking.
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May 2020 by Rick Moore
Make shoes in the United States.
