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June 2024 by David Runnells
Always find great prices
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June 2024 by Saekh Hasan
Pleasantries shopping experience. Aimed at towards value concerned shoppers. Plenty of of deals offered.
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April 2024 by Thomas McBride McBride
I mistakenly purchased the wrong peanut butter. I have a kidney issue and when I got home I realized I had purchased the type with salt in it. The jars look very similar. I took it back to the customer service counter and the woman said I could leave it at the counter and retrieve the type I wanted and exchange it. I went back to the aisle and like a stealth fighter, the store manager, whom we never see on the floor, appeared and accused me of getting it from another store. The manager thought he had caught a thief and was telling me a lie to try and confuse me. He told me that based on the code printed on the top of the jar, that it came from another store. I emailed a representative from Stop and Shop and she told me that this wasn't true, that by reading the code on the top of the jar, you cannot tell which store it is from. It is unclear why the store manager said this. Before I left I took pictures of the tops and emailed them to the representative to show her the jars. In the end I received store credit because replacements were not available. I felt the store manager went off half cocked and I felt violated and threatened. I bent over to read his name tag and he told me that wasn't necessary because his name would be on a piece of paper I would receive when I left the store. It was not. I filled out something with my number and name, the store manager said he couldn't read it so I provided the details for him. It is true that I had lost the receipt in my truck, but Stop and Shop allows exchanges anyway. As a note, Stop and Shop is owned by Ahold, a company in the Netherlands, and Big Y is U.S. owned. That is the story of my experience.
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March 2024 by Angelis Sanchez
❤️
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March 2024 by Darren Carver
Love their deli meats always quality
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February 2024 by Eddy Ramos
Easy and friendly
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February 2024 by Robert Dworak
A wholesale and apparently random reshuffling of stock has made it difficult to find anything on my shopping list.
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February 2024 by Krystal McCormick
Please don’t respond to this if you’re not going to read the entire review. I’m not interested in pandering. Your store smells like trash. I went there yesterday to make a purchase for an event down the st and it was all I could do to force myself to stay. In fact I only came here because your store had the only available product I needed. The smell is likely because you’ve been understaffing your store NOT because of employee negligence. The staff in this store are few but great! They’re always very kind, very attentive, and helpful. It looks like management is expecting a few employees to do the work of a well staffed store and the building/ employees are suffering because of that. Take a look around- understaffed stores are NOT well visited. Places like whole foods that are by and large more expensive to buy from but are staffed to the nines are wiping the floor with you. Shoppers WANT to see staff. We WANT to know the stores well cared for. We DO notice when things aren’t going well and sure- maybe the management here is making their bonuses…your stores suffering because of it. I’m not going to be shopping here for now. I thought it was bad when there wasn’t any toilet paper in any of the stalls last year- boy was I wrong.
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January 2024 by Metin Yavuz
We bought an inexpensive (less than $10) product at Stop and Shop and we were not satisfied with it. It was either defective or low quality. We took it back to the store. We didn't have a receipt but the product still had a Stop and Shop sticker on it. The customer rep proceeded to return it as usual. Her manager Crystal was standing next to her and stopped the return process. She said it is open and cannot be returned. The customer reps never had an issue with such returns in the past. How would a customer know if a product is satisfactory without opening it? Moreover, this happened on Christmas Eve. She didn't care that we were a regular at Stop and Shop and spent thousands of dollars there. The service quality at Stop and Shop has been in decline in the past years. It looks like Customer Satisfaction is no longer a priority for a manager at Stop and Shop. This was a disappointing experience.
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December 2023 by Melina Gable
Clean store
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December 2023 by Chri M.
If I could give this place a 0 star I would, I got charged twice for one transaction and I called the customer support and they couldn't do anything, the manager is also really rude AKA crystal, I would not recommend going there!!
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October 2023 by cobiebeef
Their selection of Sweet Baby Rays sauces is important to me.
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October 2023 by ReaderSunglasses E.
Please just stick to marking and selling items, instead of this range of nonsense hoops shoppers have to jump through ! Let's see ... printed coupons, on-line coupons, buy ten-get one free, membership cards, what horseshit ! ALDI's has none of that, AND much better pricing, you dopes. Your marketing, ISN'T.
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October 2023 by Maryann DeLoria
Clean, friendly store. The fish man is especially nice!
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September 2023 by LA Wood
The Stop and Shop brand name ice cream and sherbert makes me sick to my stomach everytime.. Absolute worst ice cream on the planet!! Returning it!!
