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November 2023 by Juan Guevara
Amazing service I had a great experience here Paul is very knowledgeable and did a great job!
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October 2023 by Pamela
I usually don’t do this, but I needed to send a special shout out to the owner. Very honest, punctual, ethical. Since the pandemic, It’s hard to find honest repair shops. I must say, since I found this shop, I will not bring my vehicle to no other shop. Thank you, and your team, for not taking advantage of hard working customers. You are true to yourself and others, and continue the great work. Thank you.
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October 2023 by Angel Cornejo
Recently I brought my bmw like a few weeks ago because I had some oil leaking. I decided to stop at exotic car shop in Hadley and I talk to Paul and I did like how he explained to me what were the issues of my car and I would totally recommend him .
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October 2023 by Michael Morano
My car completely died on me while driving and I’m very grateful I had it towed here! I don’t have an easy car to work on and the owner took care of me, and even fixed things that my last mechanic messed up on. Exceptional business, and great people. Thank you guys so much again!
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July 2023 by Carlos Anadon
Best person to work on ur car I had a Tahoe that had electric problem took it to a dealer over 2000 $ and they still could not fix it took it to exotic and he figured out the problem wit and never had a problem again since then he is me go to mechanicServices: Electrical repair
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May 2023 by Barton B.
Had my VW Eurovan detailed by Paulie in the North Hadley location. First rate job all around -- even removed flaws I had thought were permanent!Of four detailers I've tried in the area, by far the best!
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May 2023 by Andrea Rivera
These guys were actually some of the kindest people I have ever met. They were able to fit me in an hour before they closed because of an emergency pinch I was in and were so kind and accommodating. Additionally, great prices. Wonderful and cannot recommend enough! I will definitely be coming back here for the rest of my oil changes moving forwards.Service: Oil change
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April 2023 by Ron Carroll
This, by far, is the best person and mechanic I have ever work with. Paul is an amazing, kind and fair human. His work has been amazing. I value his professional opinion and trust he has our best interest at heart. It is a rare thing to find a mechanic you can totally trust and would bring any and all work to this garage, whenever possible.Services: Engine repair
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February 2023 by Cameron Musco
Paul is a great mechanic. Explains what's wrong and helps you prioritize repairs (doesn't just tell you a list of things that "need" to be done immediately). Upfront about pricing, and competent. Has been my go to mechanic for my 200k+ mile Subaru and my Volkswagen. All around really friendly guy and a great experience.Service: General repairs & maintenance
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February 2023 by Dan L.
I brought my Alfa Romeo to Exotic Auto for its three-year scheduled maintainance and a complete brake job. I could not be happier with the quality of the work, Paul's professionalism, and the cost of the service. I had been going to the Alfa Romeo dealership where I bought the car but was charged exorbitant rates and was treated rudely.Exotic Auto is several cuts above any auto repair shop I've ever used.
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February 2023 by Audris Wayton
I went to Paul for electrical work and he was incredibly helpful throughout the entire process. He diagnosed the issue quickly and was able to fix my car while remaining in the initial budget we discussed. He was very communicative and trustworthy! I will be taking my car to Paul from now on.Service: Electrical repair
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December 2022 by Karen
Excellent service - Paul is amazing! He took care of my really old Prius and returned it in a timely manner. He was recommended by someone who's been going to him for maybe 7 years now. I am a student so I told him I had a budget and needed him to prioritize what needed to be done for safety. His recommendations seemed honest and I would trust him with my car again. Thank you Paul!!Services: Oil change
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December 2022 by Carter A.
Paul is a very nice man. He's done a lot of work on my old '99 Subaru Outback and it drives like a dream. Prices are reasonable and he's very thorough. If you go in he's often out test-driving a vehicle to make sure it's all good.
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September 2022 by karen macgeorge (Kmac3033)
I am new to the area and my Mini Cooper 2018 was in need of replacement. I gave a few places a call but Exotic Auto was the kindest, fastest appointment and had such good communication throughout the service and even followed up to check on the car and my satisfaction. I will be going back there again, very happy customer!Service: Brakes
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August 2022 by Brandon Rosario
In the middle of my busy semester, my car decided to stop turning on. Thanks to sheer luck, my tow truck driver recommended I bring my car to Exotic Auto. Although I had never been, I decided to give it a shot. Paul and his team greeted me with a warm welcome, easing my stress and worries about the state of my car. Paul was transparent with me about the service and pricing my car would require, and I was back on the road within days. Thank you to the team at Exotic Auto for becoming my go-to repair shop in Western Mass! And P.S. don't forget to say hi to his adorable dog when you're there!Services: Engine repair
