United States Postal Service
Post Offices,
Shipping CentersHours:
80 Boston Rd, Groton MA 01450 Hours
About United States Postal Service
The United States Postal Service at 80 Boston Rd provides reliable mail and package delivery to more than 157 million addresses across the U.S., territories, and military bases. It manages over 30,000 retail locations and handles 47 percent of the world's mail, constantly working to improve customer service. Customers appreciate the friendly and helpful staff, with some mentioning staff members who go above and beyond, such as chasing down lost packages or assisting with special requests. The postal workers are dedicated, with one customer noting exceptional service from a staff member named Jason. However, some issues have been raised, such as packages left on top of mailboxes, which could be stolen or damaged by weather. Overall, the USPS location is known for its helpful staff and commitment to service, despite occasional concerns about package security and delivery practices.
Most Recent Reviews
March 2025
Our package was misrouted to Arizona, and Amanda investigated and provided us continuously updates. Thank you, and the package arrived safely.
February 2025
The cartier has started leaving packages that don't fit in our mail box on top of it, which means it could be stolen, or knocked off by plows or wind. Very unsatisfactory.
July 2024
Staff are super nice at the window!! They always go out of their way to help with supplies etc when I’m shopping a package.
More Comments(41)
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