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May 2024 by Nikki Gilbert
Currently on crutches and went in Sunday for dog food. A very nice ex-employee was more helpful and attentive than the staff working there (probably a manager with glasses, dark hair and a white streak) and even offered to go out back and get the dog food I was looking for since the delivery was out back! Skinny girl with glasses and white streak in her hair said No! Giving a lame excuse and said come back tomorrow it'll be on the shelf.
I went back again crutches and all. Food still not on the shelf at 5pm. Same worker at the check out station (not running the register) I approached and said the food you told me to come back for today still isn't out. I'm on crutches and not leaving until I get a bag. She stormed off saying it's going to be about 15 minutes. Comes back in maybe 5 minutes slammed the bag down on the counter and asked if she should carry it out to the car for me too. My 23yr and I standing there with a cart. Nah I got it! Guy at the cash register super sweet and polite. The white streaked girl needs a review on customer service. Another person who will now order through Chewy. I won't bother going back with a supervisor/manager that behaved like she did. Good job losing my $ and my families. Hope she's proud of her bad attitude in her position giving the store a bad reputation.
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March 2024 by Jay Fidanza
Alays have the few things we'd get from a place like this. And Doreen is a hoot. A little bit of NYC in Franklin County.
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October 2023 by Lee Chase
I love this place. The selection is great. The staff is friendly. I always leave with what I need.
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July 2023 by Mari Craig
Great prices
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July 2023 by Erik van Geel
Friendly and helpful staff
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July 2023 by Emrys Keevænthal
Amazing staff!
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July 2023 by Bryan M.
Great store all around
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July 2023 by nathan chris
Always have what I need!!
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July 2023 by Ed W
Gave me a hard time with a return of screws I purchased an hour earlier on my account. Store credit? I don’t have this problem at HD
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July 2023 by kylie brunner
Love the store but I don't love the home works people that stand outside. They have been outside everytime I have shopped for over a month and each time they come walking up to me. I don't wanna be rude but people don't like that, at all. By now Im sure they have spoken to every customer in the area so it would be great if ya gave them the boot already. Let us shop in peace ✌️
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July 2023 by Trip Elix
It depends on location most of the time friendly and knowable staff
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May 2023 by J M.
Excellent customer service!!! Very helpful staff and great selection of products! A++
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May 2023 by Maggie Hazlett
It's my tractor supply. There's others out there but this one is mine so I like it most.
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May 2023 by Ron Moore
Was checking out fish feed and they had some. Decided to shop around a bit but came back 2 days later. They'd moved everything around and I couldn't find it. Asked a stocking girl, "Oh I think we're sold out." Wow, that was fast. Any chance there's some out back? "Noooo, I haven't seen any in like a month." You just had several 20lb bags two days ago! I check availability on my phone, says they have 4 bags in aisle 9. Where's aisle 9? "Oh, that's right over here!" Yup 3 bags. Very non-helpful workers but a good deal on fish feed.
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February 2023 by Susan B.
The Tractor Supply company has a neighbor program. It makes it sound so cozy. I placed an order with them for same day pick up. It was for the dog food I normally order from Amazon and thought I'd just get it there and pick it up. It cost a dollar more this way but I did it anyway. Well here in New England it is February and was freezing ran and snow for a couple days. I ordered on a Tuesday and it was ready at 4:32pm on Tuesday night. On Friday morning they had cancelled my order. So it appears that you only have 48 hours to pick up your order. Michael's, Walmart any of the other's I have ordered from give you 7 days. That doesn't seem very neighborly to me. Oh well. Amazon wins again, as I will go back to saving $1 and getting it dropped at my door with no issue.
