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August 2024 by craig mclaughlin
Nice people
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August 2024 by Barry W
My daughter was planning to replace the tires on her Honda Fit when she returned to New Jersey after visiting us in Massachusetts for the weekend. During her 4+ hour trip here on Friday afternoon, her car had a flat tire (which she changed herself!). Concerned about her long drive back home, I called local tire companies to try to get her an appointment to replace her tires on Saturday morning. Between full schedules and lack of inventory, I was having no luck. At a few minutes before closing time, I called Lundgren Honda, where I have my Pilot serviced. Scott in Lundgren's Service Departnent came to the rescue! Despite a full schedule, he squeezed her car in for Saturday morning. Her car now has 4 new tires, and we all have peace of mind that her tires are safe for her long drive home to New Jersey. This is customer service at its absolute best!!!
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August 2024 by Kelsey Kenney
I purchased a 2022 passport and the car was supposed to be clean and detailed. There was blue gum stuck to the bottom of the back seat and a candy wrapper in the door compartment area. I also found that one of the tires had a plug in it. I’m furious and they will not return my calls. These people are sharks just like anywhere else and only want your money!!!!!
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June 2024 by Wendy Bedard
Excellent experience, had an issue with my screen brightness and my phone not connecting to my car. The service sales girl went above and beyond. She sat with me when I picked up my car to be sure my phone connected. I highly recommend and will be back.
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May 2024 by Tony Shaw
Nice people. Timely service. Clear explanations.
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April 2024 by Stephen Monska
Came in as they had a hard-to-find car, were very accommodating, polite, no pressure to deal with. Great small-town vibe!
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March 2024 by Winston Andraca
I was able to work with Kristen Weaver. As a Honda owner since 2007, I can proudly say this is the best service and most satisfied I’ve been driving off the lot with new vehicle. Kristen was able to work with me to find the best price for the vehicle I wanted. She kept me up to date with this process and communication was great!
Overall, I am happy with the service and highly recommend this dealership and Kristen!
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February 2024 by Pauline Fillion
Brian was a pleasure to work with. The buying experience went smoothly and love the car. Ed F.
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January 2024 by pete chandler
Kelsie is the best service advisor I've ever had the pleasure of doing business with. She is knowledgeable, helpful, and professional give this girl a raise!
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January 2024 by Will Brady
Made appointment for replacement part. Showed up and was told part not available. Politely asked why no one notified me (made appointment a week prior) and was told "I was really busy yesterday". Was then told they'd call parts manager and I'd hear back from them within 2 days. Never got a call so took it to Honda of Keene. Honda of Keene was GREAT. Part ordered and installed within a week. They also topped off all fluids for free. My new go-to place despite being a 50 minute drive. Thanks Honda of Keene
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January 2024 by Philip Marrama
Great group of service people and especially Scott and Rob Avery
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January 2024 by Sandy Pagniucci
Scott, and the entire service department at Honda of Greenfield were amazing. Scott got in the car with me and taught me how to turn down incoming phone calls, which were so loud, I wanted to jump out of the vehicle! John looked up what it would cost to have racks put on my car so I could install my kayak. Everyone was friendly and helpful. I will definitely have my service done at Lundgren Honda in Greenfield, MA going forward.
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January 2024 by Bill Foote
Had another great experience working with Kelsie and Lundgren Honda!
They do a great job, and I appreciate all they do for me.
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January 2024 by Beth Palmquist
The nice young man that helped me explained everything perfectly and gave me my options. He was pleasant and courteous.
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January 2024 by arlynn henderson
Thank you very much for taking me one day early for my appointment. l got confused with the day of the appointment.