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August 2024 by Robert Rhodes
Would recommend this place to anyone in need of body work. Steve and his guys are great people and absolutely great at their jobs. Work done in a timely manner and honestly great customer service.
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June 2024 by Shirlee Davis
Someone ran into my car and took off. I went to Greenfield Toyota to see if their body shop could temporarily repair the damage so I could take the Autotrain back home.
They use Bob Cartelli's Body Shop at 382 Deerfield Rd. Since I'm not familiar with the area, Mark, a service advisor from Greenfield Toyota, took the time to lead me there. He called ahead, and they were waiting for me to arrive. In less than 1/2 hour, the damage would no longer prohibit me from putting my car on the Autotrain. (They can't have damage to board).
Everyone at both companies extended courtesy and care that is hard to find now days.
I recommend that you put your car's care in their capable hands. Thanks guys!!
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May 2024 by David Paquette
Impersonal and motivated by profit. Wouldn't recommend
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January 2024 by Sara Schley
Cartelli did a brilliant job on our Ford Fusion. Went in a disaster and came home sparkling new. We were stunned at beauty and craftsmanship. Took a while to get parts (not their fault — supply chain issue — but worth the wait. Highest recommendation. Thanks guys!
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December 2023 by Suzy Vegas
I love Cartelli's, both the Toyota dealership and the body shop! I bought my 2016 brand new Taco TRD off road from them, and then trusted them to disassemble, repair and paint my classic VW van which is super complicated. If they break a bracket or connector they might not be able to find another one. My van came out looking complete restored and many classic car guys commenting on the
autobody and paint job. I returned the next summer for windshield issue and they made sure the van was a priority. Congrats guys on expanding to your big, new facility in Greenfield this spring and hope more people get to experience your greatness!
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September 2023 by Don LeBreux
These folks were amazing. Did great work. Was very impressed. Definitely would recommend.
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June 2023 by Elyse L.
I called desperate to find a way to get my bumper fixed and spoke with an incredibly condescending, unhelpful person who didn't seem interested in my business whatsoever. I had several questions about logistics since I only have the one car and I'm a single parent, offering to pay ahead for services and parts. I was met with sarcasm and no sympathy for my situation or needs in the least. I would rather wait several months for an appointment to open up at another body shop than book sooner at this place.
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April 2023 by Paige Livingston
The Body Shop was so helpful, and kept me updated the whole time my car was being worked on. Would absolutely go back in the future. Thank you!
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September 2022 by Matthew Fisher
So professional and perfection when done
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July 2022 by Jose isaac martinez
Dont go there, they dont know what they gotta do, cero knowledge of body work, cero quality, they are late on your jobs, they dont paiy attention ordering parts, they shouldn't be on business, go there under your own risk
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July 2022 by Amber Sullivan
We all had a good time fir drinks food and games cant beat that no complaints here
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May 2022 by Josh S.
They did a great job doing a custom install of a 2017 pickup bed on a 2004 F350 truck. The result was great.
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August 2021 by Ruth Button
This was a good experience in a really bad time. I got rear ended, and worked with Steve on getting my car repaired. He was very understanding and helped make it a wonderful experience for me in one of the worst times in my life.Service: Body & Trim
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August 2021 by Scott Murphy
The people that work there are very helpful,kind and friendly!they have everything there you need to better your body, in turn your attitude!can't go wrong!give them call!
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February 2021 by Marin G.
My car was damaged in the under carriage and the entire front bumper. It took some time to work through the assessment and getting all of the parts right - but the car work looks and runs great. Steven went above and beyond on customer service, even helping get my skis out of the vehicle when it was going to be locked up in the shop so I wouldn't miss a day on the slopes. Thanks for everyone getting the job done right!
