Aubuchon Hardware is a family-owned hardware store chain founded in 1908, with over 100 stores throughout New England and upstate New York. The stores offer convenient services, including free assembly and buy online pick up in store. Customers praise the courteous and helpful employees, quick response to online orders, and good communication. However, some find the website confusing and difficult to navigate. The stores are well-stocked, and the staff is known for their professionalism and attention to detail, particularly in helping customers find the perfect color match for paint. Aubuchon employees are also commended for their willingness to go the extra mile, such as carrying heavy items to customers' cars. Overall, Aubuchon Hardware is highly regarded for its outstanding customer service and dedication to meeting customers' needs.
