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February 2024 by Chris B
I've been insured through Allen's for 20 years and have always gotten excellent service.
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January 2024 by Laurie Hines
Every time I call a person answers the phone. You can always count on the staff to answer your questions. Brock & Jeanne have been there for ever. They know every customer by name, and you are treated like family. There is something to be said about an agency that is always looking out for your best interest.
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January 2024 by Liv
Unfortunately got into a car accident begining of August and was told all I had to do was fill out proper paper work and would get a check for time I missed off work. Filled out paperwork and talked to a representative on the phone and never did I ever get a check. Called on September to check up on the process and was told I would receive one and never did. They also were EXTREMELY unhelpful the whole process they did not lift one finger to do anything. I made all the phone calls had to drive there myself to give them documents they shouldve called the tow company ect to have mailed. They take your money and do nothing to help when you need them!
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March 2022 by Richy Right
Personalized service with very good attention to detail in a very nice location near McDonald's on Federal Street in Greenfield Mass,, I kind of like the fact that their office is located in a regular house on the first floor as opposed to an office building office.
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March 2022 by Jewelz Smith
Great customer service
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March 2020 by Jewelz S
Great to see your local agent and the hometown face and catch up on how the family is doing.Awesome customer service????
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March 2019 by Extended Hand
Helped find discounts!
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March 2019 by Tammy Ketcham
Always polite and extremely helpful
