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February 2024 by Laura Bartner
In spite of Limited (non auto part selection) we still found what we
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December 2023 by Peter S
Always helpful and knowledgeable!
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November 2023 by Cai Bednarik
Napa has gotten so much better, I’m not sure who is the manager now but assuming it’s the long haired gentleman he is a great help and a good chat.I didn’t catch his name but he’s the best guy in Napa! Greatly appreciate all the help and great service!
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November 2023 by Chris Meehan
Very helpful and friendly store manager. I came in for something small (fuses) and he went out of his way to help me. I’ll certainly be back for anything I need for my car, or for other school projects :-). Thank you!
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November 2023 by Deisy EsRod
Great store. People are always helpful and nice
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July 2023 by Melissa raffaeli
Everytime I've needed a part they are closed. Google says they are open but I've learned from experience to call first. I live in a hilltown and can't drive to a store to find out its not open. When I have been able to get a hold of someone they are condescending to women and "mansplain" my own car to me.
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May 2023 by Joe Fonte
Good small auto parts store. Usually not busy. Decent stock for a small store
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April 2023 by Matt R.
Ordered and paid for a new car battery online on Wednesday for pickup on Friday. Weekend project to replace dying OEM battery. Battery was supposed to be in stock. Showed up at the store Saturday morning and it had been sold to another customer! They said a new one would be available on Monday which was useless. Canceled order and walked out. Very frustrating.
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December 2022 by Mariah LeighAnne
Went in for a headlight bulb and Shane, the new manager offered to install it for me. Really nice people and great customer service!!
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December 2022 by Makenzie McAvinney
Adam was super kind and super helpful!! Found the correct headlights I needed and even went out of his way to help me install them. Would definitely recommend this friendly duo at NAPA
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December 2022 by Butterwhales
Hours on Google don't match hours that the store is open. Closed on Saturday and Sunday.
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December 2022 by L and S
Shane the manager is so nice and helped me with my car issue. Thank you!
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December 2022 by Alison Abrams
Great Barrington Napa Auto Parts store has a super helpful staff ready to chat about what is needed for your car. I recently bought wiper blades and a battery and they installed them both for me! The new owner is all about customer service and a good working environment for his staff.
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December 2022 by Pamela Read Hardcastle
Best experience ever at this store.Adam was amazing and very helpful!!!And fast!!!Knows his stuff.Very grateful. Will come here now.
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December 2022 by Emily Doyle
Shane and Thayer were awesome! They helped me replace a light in my car and saved me the trouble of figuring it out myself. Great customer service.