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9AM - 8PM
77 W State St, Granby
Electronics
“bought my first sub from aaron around a year ago and it ended up blowing up. I took it back and got a brand new one for free. A few days later, that sub somehow blew up and Aaron helped me out greatly with my experience and hooked me up with a brand new system. 10/10!”
“Nick was amazing and helped me with everything I needed to get my Verizon account. I highly recommend coming in to Northampton Verizon. I will be a long time customer.”
10AM - 6PM
180 Main St, Northampton
Electronics
“Carl at the Noho Verizon was super awesome! He helped me save over $30 on my phone bill by switching my plan and deleting extra add-ons that I was paying for but didn’t know about and wasn’t using. I highly recommend going to see him!”
“The Long Radio did a great job with my daughter’s new Alpine stereo retrofit. They exceeded our expectations and enhanced her safety with the new features she has available now. I highly recommend going to see Matt, Dave and the team!!!!!!”
“Both John, and Leon here at the Chicopee location have been more than helpful in setting up my phone switch. They are incredibly knowledgeable and extremely friendly. Highly recommend.”
“Great service. They are prompt, incredibly knowledgable, and treated me with respect--from the front office to the guys in the back. The price for my repair was 1/3 of the price quoted to me by the dealer. Why would i ever go anywhere else? Answer: Never!”
“I came into the store today and Sebi was a HUGE help. I thought my phone was broken and he was able to fix it for me. Big thank you to this store for helping me. Great customer service!!”
10AM - 6PM
241 Main St, Holyoke
Electronics
“I started going to Gadget Depot this year with my boyfriend and we love it there! Dave and his staff are awesome ✨️ There is a huge inventory of trading cards, Funko Pops, toys and more!! I'm so happy we were referred by a friend ? Definitely check it out!”
“Rented a high lumen projector, large projection screen, speakers, and microphone/PA system from ATC for our annual company meeting. We had planned for an outdoor venue since we didn't know if covid protocols would still be in place. They were extremely helpful and everything was very easy to setup/breakdown. If we opt to do another outdoor meeting we will be using ATC again.”
“Was just in the store to buy a new refrigerator. Ryan gave us excellent service. Very knowledgeable about the product. We always go back to Manny's whenever we want new appliances. Love Manny's.”
10AM - 7PM
2547 Main St Ste 101, Springfield
Electronics
“Hands down Jessica is if not the best cricket employee that has helped me with my issue that took us 4 hours to complete she was cool calm collective girl deserves a raise and a week paid vacation hands down one of the best as long as she's employed here I will be back”
10AM - 7PM
326 High St, Holyoke
Electronics
“Excellent value for my money. I have been overpaying for a long time just so I can finance a phone with the Big guys.
The manager is an empathic disciplinarian: she will check you if you come in with the wrong intention or attitude. I witnessed a flagrant customer get denied service (rightfully so). I wanted to call the P.D., but the manager deescalated the situation and had the customer walk out without being arrested.
Welcome to Holyoke, I presume.
Excellent ethics, fast service.”
“A kind young man, Jay Santiago, helped me so much today in the West Springfield store I could not believe it. Another representative, when I walked in your store, listened to my problem and gave me an 800 number and that was about it. Not at all kind or helpful. Just matter-of-fact. No smiles, no reassurance, nothing. I then saw Jay and asked him to help and he was amazing and solved my problem quickly. He called the 800 number for me and gave them all the information and in less than 20 minutes I was all set. He could not have been nicer, and I will forever be indebted to him for such wonderful help and kindness. He thanked me for coming back to T-Mobile as I was a previous customer.”
10AM - 6PM
327 High St, Holyoke
Electronics
“I had to switch service to a new phone and the staff went out of there way providing excellent support Despite my timing being inconvenient for them they did not complain but were able to save m e hours of frustration by transferring my data. Highly recommend this location for cell phone needs”
“I was shaping at Macys today. I found a beautiful coat . Maria was helping me to check out. She was very professional and polite. She is a great asset to Macy's.”
“It was a wonderful service provided to me by Nikki they helped me with my phone and storage and helped me be able to take more photos and videos for my device. They are very knowledgeable about phones and devices to help me with what i needed”
8AM - 9PM
54 East St, Ludlow
Electronics
“The staff is always helpful, especially the Media department. Kelly served me recently, and assisted me with printing photos. She was very knowledgeable and patient.”
“Came in with my free government lifeline cell phone numbers account number and password and seemingly was able to port in and save my current cell phone number to a new cell phone brand new with a screen protector and a case for $130 including the first month's bill of unlimited streaming and uploading high speed internet and then took off the offer of the Samsung a9 plus 5G 11 inch tablet for $20 more on my monthly bill and only $15 additionally for commission and sales tax. I am currently very elated and satisfied with my purchase and service I highly recommend it to anyone!”
7AM - 10PM
367 Russell St, Hadley
Electronics
“This has nothing to do with my experience at the store. It has to do with the survey. You EMAILED me asking me to fill out the survey so why at the end of the survey do I need to give you my email address, which you already have & already used???”
“I love and appreciate this store and the amazing employees they have here! Brie has great techs working for her, and I had the pleasure of being assisted by Raulisha. My nephew needed a new phone, and Raulisha was quick to acknowledge us as we walked in and we promptly got started on which phone would be the best fit for us. She was very knowledgeable, efficient and pleasant to work with! She made sure our phone was set up and ready for use in no time! This is the best and friendliest T Mobile store!! Your customer service is amazing! Thank you!”
“I went to this store with two issues on different phones, I tried for two hours to turn up brightness as it was so dark could not see where adjustment was. The tech Ivan found it in two seconds. Other issue was my other phone was being taken over by pop ups. I've been trying to figure it out for over a month and Ivan in a matter of five min, no .more.... This employee was extremely knowledgeable as well as very pleasent person. I went in frustrated and ticked off went out laughing. Phone working as it did when I first got it. Great asset to buisness”
10AM - 7PM
740 High St, Holyoke
Electronics
“Clean atmosphere and amazing staff. Polite and very helpful. Took time to explain the features of the furniture and made us feel comfortable and extremely friendly. Great sales reps??”
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“Priya and her staff provide five star customer service, are knowledgeable about all things Verizon and technology, and are very kind. Priya's store offers flexible hours so it's easy to drop by the store before or after work. My Mom and I really appreciate the step by step guidance provided by Priya and her staff to set up our new phones. What could have been a very stressful process was made so much better with Priya's invaluable help. We first went to Priya five years ago and we will definitely be returning to Priya's store for any future Verizon needs.”