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“Just had new coilovers & rear camber arms installed on my 2016 WRX. Got ahold of Pace to schedule up an alignment ASAP as I also had recently got new tires & I didn't want to be driving on them long term without this. Most other places would of had me waiting over a week. Pace got me in less then 2 days after I called. They did a great job Communicating with me about my car. I received a phone call when it was ready to be picked up. They also went over a few other things in regards to my car. Very happy with my first time visit to Pace. Alignment feels perfect. They were super friendly & professional.”
“The A team did it again fixed my shifter was having a problem getting my truck into gear. Fix it works great now. Also fixed my brakes. Mike and team do a great job.”
“Madisyn is the sweetest and made me feel very comfortable in an obviously male dominated industry and explained everything step by step and helped me with the process of my car making sure i understood she was very helpful i will definitely be coming back to her.”
“Went here for the first time and will be back! I needed some back seats removed from my car (not urgently, but they got it done in under 24 hours from calling!). They were friendly, communicative, and very reasonably priced. Made everything easy and based off of my experience and other reviews, I would trust them again.”
“Very nice and professional. This is the third place I tried for trying to get my car inspected and I was getting frustrated and they were fast and easy to work with. Thank you!”
“We are lucky to have this garage nearby. Great work and great people. Very helpful and always give you real advice. They even call you and give you updates and tell you how the work is going and if there are any problems before they complete the work.”
“I started going here 2 years ago. With a couple of older vehicles between my wife and I, we've had more repairs that we would care to admit, but have had an overall positive experience.
Pros - They have a front desk and the woman who usually staffs it is helpful and very knowledgeable, they take appointments and generally can take you within a day or two if you're willing to give them the car for the day, they're transparent about pricing, and the mechanic usually calls to discuss any work and the estimate before proceeding. We've had no surprise charges or unwanted work done. They also do inspections. We also had a repair issue that needed to be repeated and they honored the warranty for the very expensive part with no questions. Overall they're very communicative and transparent.
Cons - Sometimes they require a deposit for a part. They usually close right at 5pm and are closed on weekends.
We'll continue to go back and have been pretty happy and satisfied to date.”
7:30AM - 5:30PM
200 Bartlett St, Northborough
Oil Change
“Ey~ Came in with an AC problem, they found it and fixed it. Bing bang boom~ They all seemed like good people, and the waiting room felt like a teenage basement hangout :)”
“Totally professional crew. No upselling and very quick to perform the oil change with a smile.
Will return.
Matt and Miranda really stood out for their quality service.”
“Always very professional, really take great care of my old Porsche. It runs like a top thanks to Mark and his team. He was texting me updates from his personal phone. Great service from a talented team.”
7:30AM - 5:30PM
19 Mechanic St, Marlborough
Oil Change
“I was traveling and my BMW X5 told me that my brakes were failing. I called Professional Automotive and they got me in the very next day, repaired my failed brakes, professional staff, fair price. I am relieved that I can continue my trip with no worries!”
7AM - 5:30PM
294 West St, Milford
Oil Change
“Wonderful experience with this organization! Rudy and his team are a true professionals! So polite, trustworthy, and fast!! We will be customers for a long time!! Keep it up and thanks for your great service!!”
“Best shop in Worcester! My Dad always brought cars he couldn’t fix to Sprint Lube and I’ve been using this shop my entire adult life. My sister comes here as well. Greg and his team of crackerjack mechanics are honest, hard working and professional. Quick turn around times and above average consistent work at realistic pricing.”
“Alexander was great to work with as he took care of every aspect of what that my car needed. Very informative and not pushy at all. I will be returning to this branch of Jiffy Lube again for sure!”
“I have been looking for a place to bring my truck to for the past year and recently a friend recommended Howley’s Automotive. My Raptors shocks needed replacing and I had already purchased the parts directly from the manufacturer, so I drove by Howley’s and talked with Steve. Immediately I knew I had found someone trustworthy and competent. Everything was completed as discussed with no surprises for a fair price. My days of looking for an auto shop are over. I would not hesitate to recommend Steve and his shop to any of my friends or family.Service: Steering & suspension replacement”
“I brought my car here so far 3 times the owner is very nice as well as his co-worker my car keeps running better every time they service my car I've had my brakes done a new starter put in and alternator. Price was reasonable every time.”
“I came in because a popular oil change company stripped the drain plug of my wrangler. Rather than wait in the dealership I went to Panera next door to wait for the verdict on my repair. To my shock rather than call me the customer service rep came and found me at Panera! It will be a quick fix but I cannot express how floored I was at them coming to talk to me about my options. It was a very nice gesture to show how they care about their customers. I could not be more impressed.”
“I was on my way back to Boston to get an Oil Change and On the route back, I spotted Valvoline at the light, turned in, no wait time, I pulled right in. the gentleman who guided me in was very professional, then the manager I can't think of her name stop to talk with me about the things I needed to get done and she was correct because I was just talking with the dealer about those things she had mentioned. she is very professional, very knowledgeable about products and services, she even gave me advice about the hatch lift of my SUV and it was impressive to see and hear from a woman who knows her stuff. My granddaughter (age 5) sat in the back and she even found time to give her some attention and that was very important to me because she took a little time to engage and acknowledge her.
One thing they did for get was to print the sticker to put in the window for the next oil change..
I was very please with the service at this location and will travel that way again when one is needed.”
“I've known Mack for 25 years. I don't know of a nicer, kinder person than him! He a thoughtful and intelligent person who's always willing to help!”
“I love coming to Valvoline on Lincoln Street. The employees are very nice and professional. They always educate me on my vehicle and help me make the proper decision s as what to prioritize. I have been coming here for many years. This particular location is preferred. Juan was great to work with and i will be back again!”
7:30AM - 7PM
195 Grove St, Worcester
Oil Change
“Came here to have four tires put on my Camry. Made an appointment online. I was taken on time. Check-in was fast and easy they answered all my questions. Very friendly and courteous service. Overall very happy with my purchase and service.”
“Brian was wonderful! Great personality, very professional. The crew ensured that they had my air filter and that I wanted synthetic in this vehicle. Overall, I highly recommend this very experienced crew to anyone who asks me.”
“Best service I’ve ever received from a Valvoline shop. They are awesome, they take their time to explain everything about what needs to be changed on our car, and check all we ask them.”
“Bought tires online and came in for installation. All of the staff were friendly, answered all of my questions and got me checked in quickly. I got verbal updates while sitting there and texts to my phone. Overall, it was a great experience.”
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“Whenever my car has an issue, my first call is always to Tony. I won't take my car anywhere else unless it's a problem he can't fix. Even then, he guides me to a trusted alternative. Tony and his team are the only mechanics I have complete trust in.”