-
October 2023 by Maria Stathloupoulous
The first time I went there I was in a little bit of a crisis and Norm made me feel at ease he treated me like family and I've been going there ever since and he's very thorough he doesn't just treat you as a number he doesn't want to get you in and out he wants to make sure that you're satisfied and that when you leave his lot that your car is 100% And he wants to know that you're safe and that is what you call a great man/ mechanic my father always told me you treat people with respect especially the people that are taken care of your family and are taking care of you and your children and that are taking care of your car that's the three most important things in your life your family yourself and your car! I've been to many places and got screwed many a times I've had people mess with my car so they can fix it but Norm's Auto Repair deserves more acknowledgment and Norm deserves an award for the best car place in Gloucester! And the best service that you're ever going to get anywhere!P. S . ALWAYS BE KIND BECAUSE IT TAKES SO MUCH ENERGY TO BE MEAN!! ??
-
April 2023 by K Barr
I have been going to Norm for maintenance and repair for the last 3 vehicles I’ve owned. His pricing is always fair and transparent. He is trustworthy and upfront with his customers because he values them. I’ve never met a more honest, helpful mechanic. I highly recommend him to anyone looking for a mechanicServices: Electrical repair
-
March 2023 by Mary Ann Neofotistos
Love norm. He's honest and trust him. He's a great person
-
November 2022 by Linda Lee
Stopped to look at cars no info on cars no one came out to speak to us bought a car elsewhere with cash
-
October 2022 by erika byrne
Thank you Norms!! Very grateful for your thoughtful care and attention to detail
-
October 2022 by Minab Teferi
Great speedy service.
-
April 2022 by Matthew D.
You might also consider , Any other mechanic on the planet . Norm himself brings a whole new meaning to the term completely incompetent . Misdiagnosis and incomplete repair jobs are the house specials . I have 4 instances myself of significant half star services . God forbid if you inquire or question Normie about the unresolved issue , you must first make another appointment . There are a number of truly qualified and professional auto mechanics on Cape Ann and Norm is not one of them
-
March 2022 by Samantha Fogarty
Best, most honest, and efficient mechanic on cape ann!! Highly recommend!Services: Oil change
-
September 2021 by Billy Barnum
Norm was recommended to me by 2 friends, and man did he deliver! He fixed the 4WD on my Toyota 4Runner, which another mechanic was unable to do. It wasn't cheap, but the price was more than fair.Thanks Norm!
-
July 2021 by Peter Williamson
My second visit to Norms. The first time he dropped everything to help me out with a problem. The second time was a scheduled brake job. The work is always done quickly and for a reasonable price.
-
February 2021 by William Barnum
Norm was recommended to me by 2 friends, and man did he deliver! He fixed the 4WD on my Toyota 4Runner, which another mechanic was unable to do. It wasn't cheap, but the price was more than fair.Thanks Norm!
-
January 2021 by Randy K
This is a great shop the owner is very informative and always knows what problems need the fixin thanks again!
-
December 2020 by Robert Henderson
Norms automotive is a place where you can trust a mechanic doesn't absolute 110% recommend this to everyone
-
October 2020 by Mayra G
Good service and prices, owner is very nice!
-
October 2020 by dylan
Owner is great and very honest, definitely recommend
