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December 2023 by Lisa R.
The past few times we've been here the place has been empty and the pizza hasn't been good. It's like they hired cooks who aren't trained to make the food. Did the experienced staff quit en masse? Even though it was dead, our vegan pizza took 40 minutes to get and it was overcooked and dry as a bone and our very nice waiter said "nibble on this and we'll make you another one and it will take about 20 minutes ". On both pies, the balsamic drizzle was overpowering and it just wasn't good. We also got a chicken pizza with Mexican flavors that was so dry and tasteless it was inedible. They ran out of their sour cream drizzle for it so it was even worse! On another pizza we got, the caramelized onions were tasteless and the sausage was almost nonexistent. The management is failing this restaurant and I don't see how it will stay open when nobody is eating here anymore. The only bright spot is the wait staff are nice. But the pizza cooks don't have a clue what they are doing.
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December 2023 by Meaghan Bettano
The general manager at this place was so unprofessional and yelled at my husband and I for bringing in our own bowling balls. We didn’t know this was not allowed and told the general manager this but he refused to accept this and yelled at us over and over again and held our balls hostage. There was no disclosure or anything written anywhere that you couldn’t bring your own balls. We heard this general manager is new to this place and it really really shows. You do not speak to customers that way at all!!! I don’t care if this general manager is stressed over the lanes or not, so unprofessional!!! We were thoroughly disgusted how we were treated there!
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December 2023 by Holly E.
So bummed out about this place. It used to be a go-to for us. The last two times we have been there, they made our pizzas wrong and had to remake them (after we had already waited an insane amount of time for them to arrive at our table.) Last night they forgot to put chicken on a CHICKEN pizza (?!), then when they brought us the correct one, I bit into a 1" chunk of a wishbone (I wish I had taken a picture to post here). Also we ordered a salad to eat while we were waiting, and it showed up after the pizza did, which was bizarre, annoying, and pointless. Like other reviewers on here, we live in town less than a mile away so it's very disappointing that this place that used to be very convenient and very high quality is now, as someone else put it, a "dumpster fire."Won't be returning. Hope they get their act together.
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December 2023 by Meaghan B.
The general manager at this place was so unprofessional and yelled at my husband and I for bringing in our own bowling balls. We didn't know this was not allowed and told the general manager this but he refused to accept this and yelled at us over and over again and held our balls hostage. There was no disclosure or anything written anywhere that you couldn't bring your own balls. We heard this general manager is new to this place and it really really shows. You do not speak to customers that way at all!!! I don't care if this general manager is stressed over the lanes or not, so unprofessional!!! We were thoroughly disgusted how we were treated there!
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December 2023 by Jim Y.
Absolutely the best flatbread or pizza! They have a massive wood fired oven, and a large prep area for flipping the dough and adding the cheeses and ingredients. There were at least 7 people in the kitchen area, and as many or more in the bar area and food service.But the food! Perfectly done, wood fired, excellent crust!This is in the Black Swan Country Club, so parking is easy and accessible.
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December 2023 by Alanna B.
My family and I were in the restaurant one evening last week when this man in the kitchen area who I'm assuming was the manager was screaming at this young girl in front of the entire restaurant. She was clearly upset. I'm sure she was very embarrassed and it was very upsetting for us to watch the embarrassment and disrespect from a manager towards this young lady. This is not an acceptable way to treat your employees, nevermind a young lady. Especially in front of customers! Needless to say, we won't be back. Awful experience. We were coming to enjoy this restaurant which used to have some class and now has the appearance of low class fast food pizza, instead of a decent pizza restaurant inside a country club.
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July 2023 by Jamie McIntire
course is lush and green with many hazards and long fairways. the staff was friendly and we were paired with 2 guys who fortunately knew the course. It is a bit all over the place and hard to know where the greens are. we had a very nice time playing this lovely course.
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June 2023 by Dylan-Ernst S.
Food is great! Awesome pizza. But over an hour in and my daughter's pepperoni (could it be any more simple?) isn't even out of the oven yet. Needs more cooks or something. Not like it's busy, we got here at 11:45am and there were only two other parties here. Disappointing.UPDATE: manager comped her pizza, which was a clutch move. Bumped from 2 stars to 4! Elvis a great waiter, despite it all!
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April 2023 by J D.
Worst food I've ever tasted. Waited way to long for average pizza. And the pizza isn't even pizza. I know It's called "Flatbread" but I didn't think the pizza would be as thin as paper. It's not even pizza at that point. Horrible spot, horrible pizza, would not recommend.
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March 2023 by Marlene Collado
Very limited guest service.we love the food too bad the service is not great . Disappointed
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March 2023 by Erin K.
Never coming back here. An unidentified item was on my pizza. AGAIN... the bartender was nice though.
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January 2023 by Julia D.
Ordered takeout, they got first order wrong so they remade it for us. Waited another half hour and they made the second pizza wrong as well.
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December 2022 by rspill
The Flatbread is a cozy restuarant that features full view of the pizza spinners and clay brick oven. Food and service are very good. Service is attentive, parking excellent, and non-pizza options abundant.
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November 2022 by Bob P.
I have called twice for takeout when they're website clearly says they should be open and got no answer. Then yesterday after golfing at the onsite country club we went in for a beer and a pizza. We waited an hour and no pizza was served (it was not busy inside). So we cancelled our pizza order, paid the bar tab and left. 0 for 3! I have enjoyed other Flatbread locations, but this one is sadly under poor management it seems.
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October 2022 by Victoria P.
Every time I come here I'm met with friendly faces and quick service! If they are busy they always let you know they'll be right with you, which is totally understandable and I appreciate the acknowledgment!! The pizza is always always great!! The salad always fresh and the dressings are super yummy (especially the home made ranch)!!
