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“Just had an over-the-top wonderful experience with the staff at this location. They mailed a precious hand made item for me earlier in the week. They helped me when I was unable to track the package online. They remembered me when I called today. The recipient was no longer at the address I used and I needed to have the pkg returned to Rowley UPS. The situation was handled in minutes and they were pleased and eager to help me. I’m thrilled this pkg won’t be lost in space!!! Would never use any other carrier.”
“Tech service was exceptional. I was very pleased with the tech that helped me. She spent time to check out the problem I was
having with my Samsung tablet. As it turned out they do not service the Samsung, so she advised me where I could get help with it. She also advised me on a service I had no idea they provided..... they recycle batteries....and provided me with 2 containers to collect them in. I have been throwing them in the trash and am very glad for the new information. Now my family will save them for Staples recycling program, and be rewarded, also.”
“There's nothing wrong with this place I'm surprised the staff are just great I can tell you do pick carefully who to hire and the security of your mail is incredible Its never damaged and the hygiene is great it's some of the cleanest work I've ever seen same with the smell it's an overall great service I highly suggest you try it out.”
“So i am a re seller that sells Vintage T-shirts on WhatNot! App! Follow Not Dead Yet 13! Anyways AJ & Deanna we're more than helpful and Patient! AJ took the time to really help me when i was frustrated making the process enjoyable and easy! Thanks AJ ?”
“The plastow ups store is the only store I go to to bring packages. Not because I have to I choose to.the employees there are such a pleasure to be around and so helpful”
“We went in to get posters for the funeral of our brother, who died unexpectedly at 27. Abeer in the print shop was so kind and compassionate and helped us make sure the posters were exactly what we needed to honor our brother. We will be forever grateful for her help in such a difficult time. Thank you.”
“This is what a post office is supposed to be. Nice, and helpful employees, clean place, lines move quickly even during holidays. My go to post office in the area. 180 degrees different than the office in downtown Beverly.”
“I shipped 10 boxes from Dallas, TX to Bogota, Colombia (about 500 lbs) and everything arrived safely and promptly. Great customer service experience, would highly recommend it (and I work in the customer service industry so I have high expectations when someone is providing a service)... ask for Edward.”
“The man that works here is always so helpful to me. He deals with all my package questions and we are starting to get to know one another well. The issue I run into is parking and getting in and out of the parking area. Because of the location in proximity to the light. Maybe there needs to be a do not block entrance signs, though we know they would be ignored.”
“A tiny, quaint post office with only one service window, as far as I could see, and a small but typical lobby full of PO boxes and mail drop-off chutes. Still, when I stopped by on a recent midday, things were super quiet, and I was able to get some stamps and mail some last-minute holiday cards super quickly and efficiently.”
8:30AM - 12PM
41 S Main St, Middleton
Shipping Centers
“I gave a 4 star rating because I've always had very good customer service at the Middleton Post Office, but today I was so annoyed and felt compelled to air my grievance. I called their phone number not once, not twice, but 3 times this morning. It range 11 times then straight to a busy signal. NO ONE would answer the phone! I had a very quick, simple question. All I wanted was my carrier's name so I could put it on her Christmas card. The greeting says to stay on the line for the next available representative. I ended up having to drive to the post office just to get my question answered. The woman behind the counter first said they were too busy to answer the phone this morning, then told me that she didn't even think the ringer was on because the phone hadn't rung all day. Seriously????? I too work in a busy office, but would never, ever not answer the phone. To shut the ringer off so they don't have to is not just bad customer service, it's downright rude!”
“I use this UPS store frequently and yes, sometimes the employees can be abrupt but usually there is only one person working which I can understand can be difficult and the reason I don’t give five stars is because they don’t have consistent hours and they’re not open when it shows they should be”
8:30AM - 12PM
9 Main St, Atkinson
Shipping Centers
“The sweetest people work at the one in Atkinson, NH. I moved to Derry Nh and still have this post office justice because of the customer service received every time I go there.”
8:30AM - 12PM
61 Pleasant St, Newburyport
Shipping Centers
“Nicest people at this post office. Place is great. Hours are great. Hard workers with a great attitude. And I have lived in other towns- and this post office and it’s staff are so refreshing!”
“Could not be more pleased with the service at the haverhill post office down town haverhill,we had two packages that we had sent to the wrong address, a supervisor JOE went above and beyond to locate and retrieve both packages in a short time, and he did it with a smile, I tried to compensate him,he would not accept it and said please pay it forward which i will, THANKS AGAIN JOE,”
“New location at 47 Enon Street looks great: spacious, comfortable parking— you can park just in-front of the store entrance to download heavy and bulky shipments boxes. Guys inside the store are helpful. The manager Nick with his team delivers. I think the owners have taken a right decision for this new location for helping customers better, like me. I had to ship overnight shipment and the gentleman at the desk took no time in handing over the tacking number and receipt. Thank you guys. Keep it up!”
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“I am surprised at the bad reviews - I go here instead of my own PO because the people at Boxford are inept. Lose mail when it's been held, leave a note to pick up a package and then take it out again so I can't pick it up, or leave packages lying in the snowbank. Give incorrect info about hold requests. Haven't had a problem in Georgetown.”